The frontline employee app IT teams sign off on

Blink gives people without a corporate email address single sign-on access to the systems you already run, on their own phones, managed from your directory.
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Why IT teams love Blink

IT teams are tasked with ensuring workers have a secure, scalable, affordable, and mobile-ready way to access information and systems — oftentimes without a corporate email address or company-provided device.

Blink gives employees everything they need to succeed in one convenient place. IT teams love that Blink helps them solve some of their biggest organizational challenges:

Easy user management
Without emails or other forms of authentication, getting employees to securely access multiple HRIS and IT tools can be a challenge. On top of that, constant turnover and login trouble can cause help desk tickets to pile up.

With Blink, it’s never been easier to manage users, permissions, and access. Blink can provide every user an authenticated ID or work with your current tools like Okta or Active Directory to provide secure access to the Blink app and a direct link to dozens of other integrated tools.
Enhanced tech control
Giving employees access to email or other systems like the company intranet can be a costly challenge. That’s why many frontline managers rely on SMS, social media, or paper flyers to communicate important information. IT often has little insight or control over these channels.

By giving frontline leaders a way to securely communicate with workers, IT teams can regain control over these systems to ensure organizational best practices are followed and data is kept secure.
Better user adoption
Companies are investing large parts of their budgets into new technologies. But it can be hard to maximize the ROI of these systems when digital adoption rates along the frontline lag so far behind their office-based colleagues.

Blink’s digital front door approach gives frontline workers direct access to multiple systems thanks to deep integrations and single sign-on (SSO) security. Blink’s context-rich notifications keep workers connected and engaged with every tool, without the hassle of juggling apps and logins.
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An app that improves everything, from the frontline to the bottom line.

Blink’s digital front door approach means frontline workers have access to everything they need — secure chat with peers and managers, company updates in the News Feed, up-to-date information in the Content Hub, and integrated HRIS and IT tools — all in one app. 
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This streamlined approach is a budget-friendly way to deliver digital transformation to the frontlines. With Blink, IT teams no longer have to bootstrap solutions for the frontline or suffer through waves of password resets requests for seldom-used tools. Plus, Blink elevates the tools you already have for the frontlines by increasing their adoption rates.

An app anyone can use, anywhere
Built for iOS and Android mobile devices and desktops alike, Blink can keep frontline workers and management connected wherever the job goes.
Increase adoption and usage for other tools
Deep integrations give workers context-rich notifications and direct links to many common tools, helping to drive up adoption without requiring extensive IT resources.
Minimize interruptions when technology changes
Blink provides a consistent user experience even when the HRIS, payroll, or IT systems behind the scenes change, making onboarding new tech better for everyone.
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Security and simplicity in perfect harmony

Even though Blink makes life simple for frontline workers, IT teams won’t sacrifice security. Blink handles all the authentication, including secondary biometric authentication, needed to keep company data secure on frontline worker’s personal devices. With flexible user permissions and rules to help automate user administration, Blink helps IT teams manage the frontlines confidently.

Take single sign-on to the frontlines
Blink can act as the identity provider or use a third-party identity provider like Okta to deliver the simplicity of SAML 2.0 SSO to frontline workers.
Automated user provisioning
Constant turnover makes it challenging to manage frontline users — but Blink automatically creates users and assigns permissions based on groups, job roles, location, and more. Or, integrate with Active Directory, G-Suite, or any SCIM Directory and manage Blink users there.
Manage users and permissions effortlessly
With function fencing, IT teams can control the areas that frontline workers can access in integrated tools like ServiceNow and Workday.

How the comms team at CDTA made life easier for IT with Blink

Challenge
The communications team struggled to connect with hundreds of bus drivers through noticeboards, emergency SMS, and paper handouts while the IT team was frustrated by an aging intranet and a lack of control over third-party communication tools.
Solution
Rather than an expensive and time-consuming intranet update, the communications and IT teams worked together to take back control over frontline communications. With Blink, the communications team had a unified feed to share updates, safety notices, and employee recognition, and the IT team could focus on other projects.
Impact
Rather than an expensive and time-consuming intranet update, the communications and IT teams worked together to take back control over frontline communications. With Blink, the communications team had a unified feed to share updates, safety notices, and employee recognition, and the IT team could focus on other projects.

74%

monthly active usage
Reduction in Workday-related password reset tickets.
“We did not want more than half of the organization to not be able to have access to information first hand like the 200 employees who have access to computers and email everyday.”
Jaime Kazlo
Director of Communications, CDTA

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