The universal AI platform for frontline work.

Describe what you need and Blink builds it. Forms, surveys, journeys, pages, and newsletters, ready in minutes. Then AI agents put the answers in every worker's pocket, on every shift.

AI built for the  frontline, and everyone who runs it

For operations leaders

Deliver every agent and AI app to your frontline.

Bring Workday, ServiceNow, and any third-party agent into one app on their phone.
Spot risks early. Agents handle HR, IT, and ops requests.
Put the AI you already own wherever your people work.
For every manager

Every answer your frontline needs, in their hand.

Answer HR and helpdesk questions before they become tickets.
Managers get their time back for the floor.
One brain across HR, ops, and the systems you already run.
For comms leaders

From clock-in to impact, in seconds.

Story-style shift briefs, personalized for every worker.
Safety bulletins, patient handoffs, route updates, new menu launches. They walk in up to speed.
One feed for what used to go on the bulletin board, the huddle, and the group text.
AI Builders

Describe it. Blink builds it.

Blink's Frontline AI is a set of AI builders and agents inside the Blink app. Describe what you need in your own words and a builder makes it: the questions, the fields, the layout, the timing. You edit it, approve it, and publish it.

A form titled 'Tire condition' with three radio button options: 'All good, no visible wear', 'Some wear, still above the', and 'Damaged or below the leg'. Below the options is an 'Add option' button. A tooltip box overlays to the right with the text: 'Pre-shift van inspection: tires, lights, damage photos, and driver sign-off before leaving the depot'. Beneath that, an example text says: 'Example: Customer returns form item, reason and condition.' A green tag labeled 'BUILDING' is shown inside the tooltip. Navigation buttons labeled 'Back' on the left and 'Skip' on the right are visible at the bottom.

Form AI builder

Builds the fields, logic, and routing for a form from one sentence.

Use it for food safety checks, vehicle inspections, and returns logs.

Explore Forms

Pages builder

Lays out and drafts a Hub page your frontline opens on their phone.

Use it for policy hubs, benefits explainers, and menu launches.

Explore the Blink Hub

Journey builder

Builds onboarding, promotion, and leave sequences that run on schedule

Use it for onboarding, promotions, return from leave, and offboarding.

Explore Employee Journeys

Survey AI builder

Writes the questions and picks the scales for what you want to know.

Use it for pulse checks, shift feedback, and exit surveys.

Explore Surveys

Task AI builder

Turns the work that needs doing into assigned tasks with due times.

Use it for opening and closing checklists, site audits, and recurring jobs.

Explore Task Management

Email AI builder

Drafts and designs a newsletter built to be read on a phone.

Use it for weekly updates, product launches, and safety reminders.

Explore the Newsletter Builder

Hublets AI builder

Builds a whole no-code app that lives in your Blink Hub.

Use it for shift-swap tools, maintenance logs, and onboarding checklists.

Put answers and action in every worker's pocket

Blink gives every worker two ways to get an answer from their phone: ask the Frontline Assistant, or search everything at once with Smart Search. Both answer from your own content and connected systems, and both link straight to the source.

Frontline Assistant

Ask Blink anything. Get the answer.

The Frontline Assistant answers your people's questions inside Blink. A driver types "How do I report a minor collision?" and gets the answer from your own policies, Hub pages, and Feed posts, with a link to the source. It only answers from content that person is allowed to see.

Smart Search

One search across every tool you use

Blink's Smart Search looks across your Feed, Hub, chats, directory, and connected systems like SharePoint and Workday in one go. People get a direct answer with a citation, tap it, and land on the original document or chat.

Explore Smart Search
Onboarding agent

Every new starter has someone to ask.

Blinkie AI walks every new starter through their first days in Blink. It answers the questions people would rather not ask a manager, points them to the right policy or form, and nudges them to whatever comes next. It's there from day one, in the app already on their phone.

Blink Lens

Ask your workforce data a question

Blink Lens is the AI assistant inside Blink IQ, Blink's workforce analytics. Type a question like "Which sites read last week's safety update?" and Blink Lens looks across your engagement, reach, and adoption data to answer it. No dashboard to build and no analyst to brief.

Explore Blink IQ

Connect the AI assistants you already use

Blink works with the AI your organization already runs, in both directions. Your enterprise assistant can answer from Blink's Feed and Communities, and agents from Workday, ServiceNow, and other systems reach frontline workers inside the Blink app. Nobody needs a new login.

Blink content in your assistant
Desk-based teams ask the assistant they already use and get answers drawn from posts in Blink's Feed and Communities.
Your agents, in the Blink app
Workday, ServiceNow, and third-party agents appear inside Blink, so frontline workers use them from the one app on their phone.

The details that make frontline AI complete

Frequently asked questions

What is Blink AI?

Blink AI is a system of action built specifically for the frontline. It brings smart agents directly into the mobile chat your teams already use. Instead of just returning links, it completes operational tasks based on a worker's exact role and shift.

Can I test Blink AI for free?

Yes. You can start for free today. See exactly how bringing AI to the frontline removes friction, answers team questions instantly, and saves your operations managers hours of administrative work every week.

How does Blink AI help frontline managers?

It acts as a true system of action to eliminate repetitive floor questions. Managers use it to instantly generate shift briefs, translate safety updates, and query team performance, giving them back hours to focus entirely on their staff.

Which AI models does Blink use, and can we use our own?

Blink is completely agent-agnostic. You can run the exact AI models your security team already trusts, including locally deployed options. Switch models without rewiring your operational setup so AI always fits your internal procurement rules.

How do you keep AI secure and governed on the frontline?

Control is built in automatically. Every agent inherits your core role and department permissions so it only reaches its intended audience. All actions are logged, and flagged inputs are routed directly to the Moderation Centre for human review.

Does our private operational data train your AI models?

No. We never use your proprietary company data, conversations, or content to train our foundational models. Your workforce data stays completely yours and is used only to safely ground the specific agents that serve your organization.

Can we build custom AI agents for our operations?

Yes, without a heavy technical lift. You can deploy ready-made tools from the Marketplace, build custom agents via the Chat API, or turn a simple text prompt into a working mobile app. Everything you build inherits your governance rules from day one.