McDonald's selected Blink as its employee experience platform for crew members. Learn how the partnership is transforming frontline communication.
Jess DeVore
Published:
April 10, 2025
Last updated:
April 10, 2025
What we'll cover
Today, Blink announced its partnership with McDonald’s. As the leading mobile-first employee experience platform, Blink will aim to connect McDonald’s employees within their restaurants and organizations across the globe.
Through Blink’s social media-inspired employee app, McDonald’s, or its independent franchisees, will be able to provide its respective restaurant crew members with news about their restaurant or organization, improve team collaboration, and offer a platform for real-time celebrations right at their fingertips. Not only will this create a more interactive and inclusive workplace, it will also give employees the tools and information they need, when they need them, to be productive and successful.
This partnership will help to build a strong, close-knit culture within restaurants and organizations to keep restaurant crew members engaged and empowered.
“Our mission is to help every company deliver digital experiences that elevate their business and unlock the full potential of their people. Our partnership with McDonald’s marks a monumental step toward bringing that mission to life,” said Sean Nolan, CEO and co-founder at Blink. “We’re proud to power the digital employee experience at McDonald’s and make it easier than ever for crew members to communicate, collaborate, and connect with each other — all from their mobile app.”
Together, McDonald’s and Blink will redefine the restaurant team experience.
About Blink
Blink is the mobile-first employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement at industry-leading companies like Nokia, Holcim, JD Sports, RATP Dev, and Stagecoach. Blink is the top-rated Employee Communications Application on Gartner Peer Insights and a Leader in the G2 Grid for Best Employee Engagement Software. Learn more at joinblink.com.
About McDonald’s
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. These franchisees set their own employment policies for the people working in their restaurants, are the exclusive employer of their employees, and are solely responsible for all employment-related matters in their restaurants. For more information, visit www.mcdonalds.com.
Today, Blink announced its partnership with McDonald’s. As the leading mobile-first employee experience platform, Blink will aim to connect McDonald’s employees within their restaurants and organizations across the globe.
Through Blink’s social media-inspired employee app, McDonald’s, or its independent franchisees, will be able to provide its respective restaurant crew members with news about their restaurant or organization, improve team collaboration, and offer a platform for real-time celebrations right at their fingertips. Not only will this create a more interactive and inclusive workplace, it will also give employees the tools and information they need, when they need them, to be productive and successful.
This partnership will help to build a strong, close-knit culture within restaurants and organizations to keep restaurant crew members engaged and empowered.
“Our mission is to help every company deliver digital experiences that elevate their business and unlock the full potential of their people. Our partnership with McDonald’s marks a monumental step toward bringing that mission to life,” said Sean Nolan, CEO and co-founder at Blink. “We’re proud to power the digital employee experience at McDonald’s and make it easier than ever for crew members to communicate, collaborate, and connect with each other — all from their mobile app.”
Together, McDonald’s and Blink will redefine the restaurant team experience.
About Blink
Blink is the mobile-first employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement at industry-leading companies like Nokia, Holcim, JD Sports, RATP Dev, and Stagecoach. Blink is the top-rated Employee Communications Application on Gartner Peer Insights and a Leader in the G2 Grid for Best Employee Engagement Software. Learn more at joinblink.com.
About McDonald’s
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. These franchisees set their own employment policies for the people working in their restaurants, are the exclusive employer of their employees, and are solely responsible for all employment-related matters in their restaurants. For more information, visit www.mcdonalds.com.
Staffbase has become a popular internal communications platform, particularly for large organizations looking to modernize their intranet. It offers personalization, branded employee apps, and strong publishing tools. But many companies — especially those with distributed or deskless workforces — are starting to feel the platform’s limitations.
If your goal is to engage every employee, not just those behind a desk, you may need more than what Staffbase can offer. Common reasons teams start exploring Staffbase alternatives include:
Low adoption among frontline workers or non-desk employees
Limited functionality beyond comms and content publishing
Slow rollout times and high implementation costs
Dependence on corporate emails or M365 environments
Lack of integrated workflows, like scheduling, surveys, or task management
In short, if you're looking for more than just a modern intranet — if you need a platform that drives action, not just communication — it’s worth exploring alternatives built for today’s workforces.
What to look for in a Staffbase alternative
Not every internal comms platform is built the same. When searching for a Staffbase alternative, it’s important to evaluate tools that prioritize ease of use, adoption, and flexibility — not just content publishing.
Here are the key features and traits to look for:
#1. Mobile-first design
Choose a platform designed for mobile from the ground up — not just one that adapts desktop intranets into an app. This ensures frontline, field, and shift-based workers are truly included.
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#2. No email required
Many of today’s employees don’t have a company email. Platforms like Blink eliminate this barrier, allowing you to onboard and engage your entire workforce seamlessly.
#3. Unified employee experience
Look for more than just comms. The best platforms integrate communication with operational tools like schedules, task lists, surveys, HR links, and document access — all in one place.
#4. High adoption & engagement rates
Adoption is everything. A Staffbase alternative should show real-world data that proves high usage — not just licenses sold.
#5. Quick implementation
Complex rollouts kill momentum. Favor platforms that offer plug-and-play setups, pre-built templates, and fast deployment (especially for time-sensitive initiatives).
#6. Integrations with key systems
Ensure the platform integrates easily with your HRIS, payroll, scheduling tools, Microsoft 365 or Google Workspace, and other core systems to avoid silos and duplicated work.
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#7. Analytics, insights & feedback loops
It’s not enough to send messages — you need to know who saw them, how they responded, and what’s working. Built-in analytics and pulse survey tools help you improve continuously.
Best for: Companies prioritizing adoption and utility.
Blink is the most comprehensive Staffbase alternative, designed to connect every employee — whether they work behind a desk, behind a counter, or out in the field. Unlike Staffbase, which often centers around publishing and personalization for office workers, Blink unifies communication, engagement, and productivity into one mobile-first app.
For organizations seeking a comprehensive and intuitive employee platform, Blink delivers. It offers rich features like content sharing, forms, chat, and analytics, all within an easy-to-use mobile and desktop experience that scales across departments.
Why organizations switch from Staffbase to Blink:
No company email required — reach 100% of your people
Combines communication and action: from news to tasks and HR tools
Market-leading usage and adoption rates
Quick rollout and self-serve administration
Loved by global brands like McDonald’s, Shake Shack, Elara Caring, and Stagecoach
Pricing: Custom pricing Gartner Rating: 4.8/5
Blink goes beyond engagement — it delivers true connection, across every role and region.
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#2. LumApps – Best for Google Workspace & Microsoft 365 integration
LumApps offers a personalized digital workplace experience and integrates well with Google and Microsoft ecosystems. It's strong in content delivery and social sharing, but its frontline functionality is limited.
Pros: Deep Google/Microsoft integrations, personalization Cons: Less effective for non-desk workers Pricing: Custom pricing Gartner Rating: 4.3/5
#3. Connecteam – Best for operational frontline use cases
Connecteam is a mobile-first app that includes scheduling, time tracking, and forms — making it ideal for operations-heavy teams. However, it lacks richer communication or storytelling tools found in Blink or Staffbase.
Pros: Operations tools like checklists and timesheets Cons: Basic internal comms capabilities Pricing: Starts at $29/month for 30 users Gartner Rating: 4.4/5
#4. Workvivo – Best for culture sharing
Workvivo focuses on building community and culture through its social intranet experience. With features like activity feeds and shout-outs, it helps employees stay connected and recognized.
Pros: Social feed, culture-first messaging Cons: Limited in tasks, shift planning, or document handling Pricing: Starts at $20k/year Gartner Rating: 4.7/5
#5. Interact – Best for traditional intranet buyers
Interact enables top-down and bottom-up communication with its mix of content publishing, document management, and collaboration tools. It is designed to adapt to a wide range of industries and team structures.
Pros: Policy management, advanced intranet architecture Cons: Less dynamic for mobile teams Pricing: Contact for quote Gartner Rating: 4.3/5
#6. Simpplr – Best for modern intranets
Simpplr offers an elegant, personalized intranet experience. It’s visually engaging and great for corporate comms, but may fall short on engaging field teams.
#7. Haiilo – Best for content planning & analytics
Haiilo excels in structured comms workflows — ideal for campaign-based content teams. It performs well in content scheduling and measurement, but lacks deeper interaction features.
Pros: Editorial planning, analytics, targeting Cons: Feels like a CMS, not a people-first app Pricing: Custom Gartner Rating: 4.1/5
#8. Unily – Best for enterprise customization
Unily is a feature-rich platform best suited for global organizations needing tailored experiences. It comes with powerful multilingual support and personalization but requires more setup and resources.
Pros: Deep customization, localization Cons: Slower implementation, high complexity Pricing: Custom Gartner Rating: 4.3/5
#9. Beekeeper – Best for shift-based comms
Beekeeper focuses on messaging, forms, and workflows for shift-based teams. While great for ops, it may lack strategic communication depth.
MangoApps offers everything from messaging to LMS to file storage. It’s ideal for companies looking to replace several internal tools at once — but may require significant configuration.
Pros: Versatile, broad feature set Cons: Can feel cluttered or complex Pricing: Custom Gartner Rating: 4.4/5
Final thoughts: Move beyond the intranet
The internal communications landscape is shifting — and fast. Traditional intranet-style platforms like Staffbase, while once a step forward, are struggling to meet the needs of today’s increasingly mobile, distributed, and deskless workforces. If your platform only reaches office-based employees or requires complex setup to stay relevant, it may be time to move on.
The best Staffbase alternatives go beyond publishing news and announcements. They connect your people to what matters — whether that’s critical updates, shift schedules, HR tools, or each other. They simplify access, streamline workflows, and actually get used every day.
Blink leads the way as the all-in-one employee experience platform built for real-world teams — from the breakroom to the boardroom. It delivers unmatched adoption, mobile-first utility, and a unified experience your entire workforce can rely on.
If you’re ready to:
Replace your intranet with something employees actually use
Reach 100% of your workforce — not just the ones with email
Bring communication, tasks, schedules, and engagement into one platform
…then Blink is the best place to start.
Why teams choose Blink over Staffbase
Staffbase is a capable intranet platform, but it comes at a high price point, with added costs once you need the full module set. Blink is mobile-first, requires no corporate email, and is used daily by teams at McDonald's, Domino's, and Chick-fil-A — without the same layered pricing. See our full head-to-head comparison.
Employee experience (EX) is how your organization makes workers feel at every stage of the employee journey. EX impacts employee engagement, employee productivity, and retention — which means that building a consistently positive employee experience makes a big difference to your business.
Positive EX is particularly important for frontline employees. These people are the face of your organization. The frontline experience directly affects product quality and customer satisfaction.
But the frontline employee experience is falling short:
A recent Quinyx report found that 1 in 2 frontline workers have thought about quitting their jobs in the past year due to low pay, stress, and irregular working hours.
O.C. Tanner research reveals that 2 in 5 frontline employees say they’re viewed as inferior by employees in the office, and more than a third say their work is not valued as highly as office work.
Frontline employees are hard to reach. Working in isolation, away from HQ, they often feel disconnected from company culture and comms — and don’t get access to the same tech tools as their desk-based peers.
The demands of shift work. A sense of inequality. A feeling of disconnection. There are lots of barriers getting in the way of a positive frontline employee experience. To overcome these barriers, you need a targeted approach that keeps frontline needs front of mind.
The good news is that there are actionable steps you can begin taking today to create a positive employee experience across your frontline — ultimately helping your organization boost employee engagement, productivity, and retention.
8 steps to building a positive employee experience for your frontline workforce
To create a positive employee experience for frontline workers, consider these eight areas of opportunity:
Develop an employee experience strategy
Create a positive company culture
Give employees development and growth opportunities
Establish effective communication channels
Recognize employee achievements
Improve the physical and digital work environment
Hone onboarding and offboarding
Ask for employee feedback
Let’s take a closer look at each of these actions.
In the most successful organizations, employee experience and employee engagement sit at the center of company strategy, informing how they hire, onboard, and develop talent. It also informs how they motivate their teams, set goals, and communicate to their employees.
Achieving this holistic approach is easier when you have a thoughtfully crafted employee experience strategy — one that tackles all five stages of the employee lifecycle:
Attraction
Recruitment
Onboarding
Development
Separation
To create a strategy suited to each of these employee journey stages, use employee feedback to help you uncover weaknesses at each stage. You can then set EX goals that align with organizational goals — and develop initiatives that will help you achieve them.
Step 2: Create a more positive company culture
A positive company culture supports a positive employee experience. So what can you do to improve the culture within your organization?
Define core values and incorporate them into the workplace
When you get clear on your company’s core values, you unite employees behind one definitive version of company culture and establish how people should work together and the goals you’re all working towards.
Once you’ve defined your values, think about how you’ll express them across every stage of your employee journey. Also, weave them into your internal communications regularly to reinforce their importance.
Foster a supportive and inclusive environment
Employees who feel that they belong at an organization are 5.3 times more likely to feel empowered to perform their best work. So to build a positive and productive workplace culture, you need to ensure that everyone feels supported and included.
That might mean taking an in-depth look at your diversity, equity, and inclusion policies and how they are lived across the employee journey. It might mean working to create a culture of psychological safety and open communication, where everyone feels able to share their ideas and concerns.
For frontline teams, it could mean ensuring employees get opportunities to build relationships with co-workers — and that they get access to the same tools and resources as their desk-based peers.
Promote wellbeing and work-life balance
Another characteristic of strong and resilient workplace cultures is an emphasis on wellbeing in work and in life. Companies that show concern for the holistic wellbeing of employees — caring about them as people, not just workers — are more likely to create a more engaging employee experience.
Gym memberships, mental health support, financial planning, and volunteer days can all improve the physical and mental wellbeing of employees. For many employees, work-life balance is another key factor — and there are various strategies you can use to bring flexibility to frontline work.
You can share frontline worker shifts at least two weeks in advance, giving them more time to plan their out-of-work lives. You can give them access to shift-swapping tools so they can exchange shifts with co-workers without manager involvement.
Or follow the example of the Principality Building Society, which made the decision to shut their branches half an hour before the end of retail employee shifts. This allows employees to finish tasks and leave on time, without having to serve customers for those last minutes of the day.
Step 3: Give employees development and growth opportunities
Frontline workers are often overlooked when it comes to training and career progression. McKinsey research shows that 65% of frontline workers are unaware or unsure of how to achieve advancement. Only 32% say that they receive education or training in the workplace.
But training and development can have a big impact on the employee experience. McKinsey also revealed that frontline employees rank job growth or promotion above pay and benefits. In fact, it’s their top priority in the workplace.
Make it easy for frontline employees to access development resources by choosing training programs that can be accessed via mobile devices. Micro-learning features are also a good idea, allowing employees to complete short lessons, fitting learning around their busy schedules.
Communication is key, too. The connection between a frontline role and opportunities elsewhere in the organization isn’t always clear. Managers need to make employees aware — very early in the employee journey — of the career progression options available to them.
Step 4: Establish effective communication channels
Good internal communication is the foundation of employee engagement and any successful employee experience strategy. But frontline employees are more likely to miss out on vital and culture-building communications if they’re put on a noticeboard or sent via email.
Frontline workers need communication channels that they can access on the go, on their smartphones. They need streamlined channels, so they know exactly where to find the information they’re looking for. To ensure engagement, they should also only receive content that is relevant to them.
Communication channels should allow frontline workers to connect with co-workers, too. The 32,000 frontline care workers at Elara Caring, working alone in clients’ homes, often felt isolated and lonely. This harmed employee satisfaction.
Now, with the help of Blink, the team can communicate easily over a dedicated company app. This means more knowledge sharing, stronger co-worker relationships, and a more positive employee experience.
Step 5: Recognize employee achievements
Employees experience more job satisfaction when they receive recognition from managers and peers. The act of giving recognition is also good for staff morale.
You can recognize an employee on their birthday or a work anniversary. You can highlight project success or how an employee has demonstrated company values.
But giving rewards and recognition to frontline workers requires more intention: Because frontline employees don’t work in the office, there’s less opportunity for informal thanks.
This is where digital recognition tools can help. By sharing praise and rewards on your digital communication channels, you make recognition a more visible part of company culture — even for your frontline. So you get to boost employee productivity, motivation, and satisfaction across the board.
Step 6: Improve the physical and digital work environment
Design a safe and comfortable workplace
The physical work environment has a big impact on employee wellbeing and productivity. You need to ensure the workplace is safe and comfortable and doesn’t put undue physical strain on your workers.
To improve frontline workplace safety and comfort, you should:
Provide the necessary personal protective equipment
Conduct regular mandatory training so everyone knows safety protocols
Provide channels where employees can communicate safety concerns quickly
Run regular safety audits
A well-designed work environment prevents accidents and injuries, reduces stress, and improves job satisfaction.
Use tools to streamline processes and improve efficiency
Only 10% of frontline workers say they have high access to the tools, tech, and opportunities they need to connect and advance in their workplace. But the digital employee experience is crucial to your overall EX.
Give employees too many tools — or tools that add friction to their workday — and you risk creating frustration and disengagement. Avoid using any tech tools and you’re left with inefficient paper processes. Either way, you end up harming employee satisfaction.
When choosing tools for a frontline workforce, look for:
Mobile-first tools, that don’t require a company email address and are available on employee smartphones
A tool that brings all company software into one hub, so employees don’t have to remember lots of logins and passwords
The best employee apps are built with the frontline in mind. They’re intuitive to use and offer a host of useful features. They allow workers to chat with co-workers, get company updates, select their benefits, view pay slips, complete the onboarding process, and sign up for shifts — all via their mobile device.
Step 7: Hone onboarding and offboarding
To build a better employee experience for your frontline, you need to consider every stage of the employee journey:
Craft an effective onboarding process for new employees
Onboarding is a process that should start before an employee’s first day at your organization and last for at least three months. It should incorporate regular recognition and two-way feedback, along with goal setting, team building, and skills development.
For frontline employees, it makes sense to make onboarding resources available via smartphone. That way, they can read FAQs, complete mandatory training, and learn about company policies at a time and place that suits them.
Conduct exit interviews
Exit interviews are another integral part of any employee experience strategy.
First, because when you treat employees fairly and positively even as they leave your organization, you show other employees that you value the person, not just the worker.
Second, because exit interviews can reveal areas for employee experience improvement. Whether it’s progression opportunities, pay and benefits, company culture, or internal communication, finding out what prompted an employee to leave can give you lots of food for thought.
Step 8: Ask for employee feedback
Offboarding feedback is important. But don’t wait until employees are leaving your organization to ask what they think of their employee experience. Schedule regular employee surveys to get feedback and learn t how they think and feel about your organization.
Use employee surveys
You can use quarterly employee experience surveys to assess employee sentiment. By asking the same employee survey questions every quarter, you can benchmark your performance and see which of your employee experience initiatives are making the most difference. You can then update goals in your employee experience strategy.
You can also use pulse surveys to get a snapshot of your employee experience at any given moment. This helps to ensure any employee experience issues are identified and dealt with promptly.
For either type of survey, be sure to ask demographic questions. These allow you to segment survey responses by employee journey stage, department, or team — revealing more detailed insights without compromising employee anonymity.
Follow survey best practices
To get the most from your employee surveys, follow survey best practices by:
Allowing employees to respond to surveys anonymously. That way, you get honest and valuable answers.
Sending employee surveys in a format that’s accessible to everyone. Mobile-first survey software ensures every member of staff — whether they’re working in the office, at home, or on the frontline of your organization — gets to give their opinion.
Developing a survey communication strategy. Keep employees in the loop, thanking them for their feedback and clearly communicating how you plan to act upon it. This ensures ongoing engagement with the feedback process.
The role of technology in the frontline employee experience
The digital employee experience is a big part of the employee experience. But it’s particularly important for frontline workers who don’t spend their days at a desk.
With the right technology, you connect everyone — including hard-to-reach frontline employees — to internal communication, co-workers, and vital workplace resources. This helps improve EX, boosting employee productivity and retention in the process.
Many workplace tech tools are designed for office staff. They work beautifully for your team at HQ. But don’t provide the same features and level of functionality for your frontline workers.
To prevent tech from widening the gap between the frontline and desk-based worker experience, you need tech tools and employee experience software with the following features:
An easy-to-use, intuitive interface with a minimal learning curve
A mobile-first design, so all features are accessible via an employee’s smartphone
Single sign-on security, so employees can log into all workplace software with one set of login details
No email required — some frontline workers don’t have a company email address so it’s important that workplace tech works without them
Blink’s employee app ticks all these boxes and more.
It provides a news feed, group chat, and 1:1 messaging for easy communication. It gives managers EX-boosting tools, like recognition and employee surveys. Blink also integrates with other workplace tech, creating a one-stop shop for your frontline team.
“Using Blink, Abellio bus drivers can access a system of simple pathways that makes it easy for them to report issues, start a conversation with management or colleagues, or go about their day-to-day tasks such as checking shifts and accessing payslips, reconnecting them back to the organization they work for via one simple, easy-to-use app.”
Hey! I'm Theo Booth, I am originally from the UK but I have spent the majority of my life trying to travel as much as possible and I have lived in 5 countries.
Before becoming a software engineer I was in the shipping industry, initially as a broker before becoming a trader.
I did a Software Engineering bootcamp during lockdown before joining the Solutions Engineering team at Blink as a Full Stack Developer in September of last year.
The responsibilities of the role are twofold: Firstly, to scope out and build custom integrations that can service our clients needs; and secondly, to work with customers to find solutions to/tailor bespoke apps for the pain points in their current ways of working.
The culture at Blink is second to none and the diverse team is a mix of weird and wonderful people all driving towards the same goal. It’s a lovely place to work!
Searching high and low for the perfect employee to fill a complicated role can be difficult. It stresses you out if you’re already short-staffed and in a rush to get more hands as quickly as possible.
Of course, it would be preferable not to worry about hiring at all. Retaining employees you already have can be a lot simpler than constantly hiring. And it can benefit your business too.
While you’re probably familiar with some of the benefits of employee retention, there are several hidden advantages of employee retention that you may not have considered.
If you’re ready to get motivated to kick your retention efforts into high gear and retain your top talent, keep reading and learn some of the lesser-known benefits of staff retention.
Why employee retention is important
Employee retention is important because it can improve the productivity of an organization.
Organizations with high employee retention profit from increased employee engagement, higher employee morale, more experienced employees, and lower employee turnover costs.
That’s why 91% of Human Resources leaders are concerned about employee turnover in the near future.
Besides the revenue, companies with a lower turnover rate can spend time on their employees, build a cohesive company culture, and achieve innovations that outperform their high-churn counterparts.
Employee retention’s effect extends beyond your annual revenue or quarterly performance reports — it improves each day for your workers, managers, and customers.
In short, it’s hard to overstate the importance of effective employee retention strategies as they can impact just about every aspect of your business, including revenue, service, and company culture.
1. More quality hires
Hiring typically increases when employees leave your company. So it should decrease as your retention goes up.
The hidden benefit of high retention is that you can allocate more resources to the time-consuming job of sourcing new hires. You can be more selective in finding candidates with relevant experience and perfect cultural fit instead of rushing to fill a vacancy.
The candidates you hire this way are more likely to stick around and better fit your organization, which further improves your retention rate.
Ultimately, more employees staying means more business growth and more new positions. You can focus your hiring efforts on adding to the team rather than replacing previous talent.
2. Better employee training
Hiring new employees takes up a significant portion of your company’s HR budget and time. It’s estimated that replacing an employee costs anywhere from 50% to 200% of their annual salary.
Retaining just one extra employee means thousands of dollars saved you can use in other areas.
One often-neglected management area is training, with 78% of workers saying they want more training. By saving on hiring, you can spend on training.
With more time for training, your employees will be happier, more skilled, and even more likely to stay with your organization.
3. Improved customer relationships
Most of your return customers and clients don’t think of your business as a logo or physical store. They think of the person with whom they interacted. Your employees are the face of your business, from frontline workers up to account managers.
Your customers rely on your employee’s knowledge of their needs and history with the company to deliver the highest level of service. So when an employee leaves, the relationships they built with your customer base leave with them.
A PWC report found that 80% of Americans think a knowledgeable staff is the most important element to customer satisfaction, along with speed and convenience. They also pay more for things when they experience a positive customer experience.
The benefits of employee retention reach beyond your current staff and bottom line and impact the customer experience. A high employee retention rate ultimately improves your clients’ and customers’ perception of your business.
4. Faster progress
While onboarding and formal training programs are essential for satisfied, efficient employees, these resources are hardly the only way employees learn on the job.
One of the most valuable sources of guidance and information is your current employees. Studies show that 91% of employees with a workplace mentor are happy with their jobs.
By retaining most of your employees, you get:
Strong relationships between your employees that impact their performance
Employees who possess in-depth knowledge in their fields
Great mentors who have the technical skills and know little-known tricks in the field to help the newcomers
You benefit from the perks of high employee retention: Employees have a wealth of team members to turn to when they have a question or need advice. This turns your newest employees into your best employees.
Also, when turnover is low, you keep the work environment of cultural cohesion and the know-how of experienced employees. This results in less stress and high productivity.
Final thoughts: 4 hidden benefits of employee retention you should know
Why retain employees? The answer is clear.
The benefits of employee retention are wide-reaching for your entire organization. Employees, management, and customers all reap the benefits of employee retention.
Employees benefit from greater satisfaction, higher productivity, and better support on the job. Employers can enjoy greater profit and less uncertainty. And your customers can rely on consistently high-quality and personalized customer service.
These benefits are well worth the expense of managing incentives like healthcare, training, and work-life balance.
If you’re ready to improve your employee retention, an all-in-one employee communication tool like Blink can maximize your organization’s initiatives.
Is your employee intranet actually working for your team — or is it just taking up space?
Today’s workforce is mobile, distributed, and digitally savvy. They manage their finances, shopping, and social lives through beautifully designed apps — and they expect workplace tools to keep pace.
When an intranet doesn’t, employees steer clear. That’s why clunky, desktop-first platforms are quietly being replaced by modern intranets and employee apps designed for how people actually work in 2026 — not how they used to.
Simply put: Most intranets don’t fail because they’re missing features. They fail because no one actually wants to use them.
A modern intranet needs to be more than a static homepage or a document dumping ground. It’s a living, breathing hub that helps employees do their best work.
It connects people, information, and tools — all in one place. And crucially? It’s designed around how employees actually work now, not how they used to.
So what separates a truly modern intranet from versions that have come before? Meet the eight features you’ll find on any cutting-edge intranet platform.
8 must-have modern intranet features
Whether you’re planning to update an outdated intranet or find a completely new solution, here are the must-have intranet features you need — and why they matter.
1. A mobile-first experience
Let’s start with a non-negotiable. A modern intranet should be mobile-first.
It should be designed for mobile devices as a priority, not retrofitted later as part of a clumsy glow-up. Because shrinking a desktop intranet down to fit a teensy smartphone screen just doesn’t cut it for user experience.
A modern intranet app features:
Full functionality — not a slimmed-down version of your desktop platform
Intuitive navigation via a user-friendly dashboard
Easy access, even for employees without a corporate email address
A consistent experience across both mobile and desktop
What makes this a modern intranet must-have?
Work doesn’t just happen at a desk. Employees are on shop floors, hospital wards, construction sites, and warehouses. Even desk-based employees are increasingly hybrid, remote, or on the move.
If your company intranet only works well on desktop, you’re excluding a huge chunk of your workforce.
A mobile-first intranet app closes communication gaps, puts resources within easy reach, and creates an equitable digital employee experience for everyone. So it’s easy to check policy updates, swap shifts, and even submit a safety report — all via smartphone and all in the flow of work.
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2. A central hub for information
One of the central promises of any intranet is simple: a single source of truth. That means:
Policies, handbooks, and standard operating procedures all living in one place
A clear structure and ownership for every piece of content
Content management tools — so it’s easy for admins to see what needs updating when
What makes this a modern intranet must-have?
Many organizations still have information scattered across Microsoft 365 SharePoint sites, email attachments, shared drives, and unofficial WhatsApp chats.
Employees aren’t sure where to look for resources or, when they do lay their hands on the right document, whether the information it contains is up to date.
A central hub makes information reliable and easy to find. Employees spend less time digging around for documents and resources, so productivity and collaboration improve.
3. Powerful search and discovery
Even the best content is useless if no one can find it. So modern intranets treat search functions as a core feature, not an afterthought.
They provide a fast, intuitive experience — with filters, tags, and clear navigation. They surface the right content, not just the most recent.
What makes this a modern intranet must-have?
Advanced search functionality saves time, reduces queries to managers, and helps employees find the answers they need in seconds. This is particularly useful for busy frontline teams who don’t have time to hunt for the information they need.
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4. Built-in communication tools
A modern intranet mobile app goes beyond storage. It acts as a communication hub, bringing together knowledge, company news, and collaboration tools.
We’re talking:
A social-media-style news feed for company updates and culture building
With fewer tools and tabs, it’s easy for employees to get up to speed. People are also more likely to act on your comms — they can click on a link within a message and head straight to the intranet resources it relates to.
With built-in tools, employee communication becomes more streamlined, effective, and engaging. And your intranet becomes the go-to place for company comms.
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5. Easy access to other systems
Are there barriers between your intranet and the other digital workplace systems you use? Then you’re adding friction to the work day — and missing out on another essential modern intranet feature.
The best intranets act as a digital front door for your organization. From one simple dashboard and a single set of login details, employees can access all the tools they need to do their work well. No juggling passwords or hopping between tabs.
They can check a payslip in the HR system, complete an online training module, view inventory information — all in a couple of clicks, right from your intranet platform.
What makes this a modern intranet must-have?
When your intranet acts as a digital hub, providing single sign-on and deep integrations with your existing systems, work flows more smoothly. Employees spend less time navigating tools and more time actually using them.
The payoff is less frustration, fewer support requests, and higher adoption of the software you’ve already invested in.
6. Social and engagement features
Work isn’t just about tasks and to-do lists. It’s about people — and your intranet should reflect that. It needs social features that feel natural and intuitive.
A news feed where employees can react, comment, and start new conversations. Quick-fire polls. Communities of coworkers. Short-form video stories. Public recognition that makes great work visible.
This modern social experience mimics the apps employees love to use away from work. And — done well — it doesn’t add to the noise. With smart targeting and personalization, employees see relevant, engaging content every time they log in.
What makes this a modern intranet must-have?
Employees want to feel seen, heard, and connected. Social and engagement features give them a shared space to interact — a digital water cooler where people can gather, no matter their location, shift, or time zone.
This is great for building company culture and improving employee engagement. It’s particularly useful for dispersed teams who don’t always get to see their coworkers face to face.
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7. Simple administration and governance
Modern should never mean hard to manage. Behind every great intranet experience is a setup that’s easy to run — without constant IT involvement. That means:
Simple publishing workflows
Clear permissions and controls
Easy audience targeting
Straightforward governance for content creation
What makes this a modern intranet must-have?
When administration is too complex, content delivery slows down. Pages go stale. Updates get stuck in approval loops. Before long, people stop trusting the intranet. And once you’ve lost that trust, it’s very hard to get employees back onto the platform.
The best intranet sites give comms, HR, and operations teams the confidence to manage their piece of the intranet independently. That agility keeps information fresh, accurate, and timely.
8. Analytics that show what’s working
Last on our list of must-have modern intranet features it’s analytics. Because it’s no longer enough to publish content and hope for the best. Internal teams need data that helps them understand:
Who’s logging in?
What content is being read?
Where engagement is high (or low)
How adoption changes over time
The best employee intranets provide clear, actionable insights. They present data clearly and allow you to drill down into that data to reveal trends and causes.
What makes this a modern intranet must-have?
Employee expectations and needs are liable to change. So, to keep pace, you need tounderstand the intranet experience inside out.
With access to usage, reach, and engagement data, you can continuously improve your intranet. You can make it more relevant, more engaging, and more valuable over time. So employees consistently get value from the platform and actually enjoy logging in each day.
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Making work easy and enjoyable with a modern intranet app
Employees don’t waste time hunting for answers or switching between tools. People communicate and work together easily. Culture shows up in everyday moments — not just leadership announcements.
That’s the difference between an intranet people avoid and one they rely on. Between a platform you’re simply paying for and one that actually gets used.
If your intranet still feels like a filing cabinet — or if it’s missing any of the modern intranet features we’ve covered above — it’s time for an upgrade.
FirstUp has helped many organizations modernize internal communications. But for teams seeking more flexibility, frontline access, or a better employee experience, it may not be the perfect fit. Whether you're frustrated by limited integrations, a lack of mobile-first functionality, or underwhelming adoption, you're not alone in searching for smarter alternatives.
In this guide, we’ve rounded up the top 12 alternatives to FirstUp in 2025 — starting with Blink. These tools offer innovative ways to connect your workforce, enhance engagement, and streamline operations. From robust employee apps to modern intranets, you’ll find the right solution for your team’s size, industry, and needs.
What to look for in a Firstup alternative
Not all internal communications platforms are created equal — and the right fit depends on your workforce, goals, and challenges. If you’re considering a switch from FirstUp, here are the key features and capabilities to prioritize:
#1. Mobile-first design
Your platform should meet employees where they are — especially if they’re on the frontline or rarely at a desk. A true mobile-first experience ensures every worker can engage with critical updates, resources, and conversations in real time.
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#2. Targeted, personalized comms
Look for tools that go beyond blast messages. You’ll want to deliver relevant content to the right people at the right time — whether by role, location, or shift — to drive real engagement and cut through the noise.
#3. All-in-one functionality
Switching between apps for chat, tasks, surveys, and documents leads to confusion and lower adoption. Platforms that unify communication, content, and workflows in one place help your employees stay connected and productive.
#4. High adoption rates
It’s not just about features — it’s about usage. Look for vendors that prove high adoption and engagement across all employee types, including those without email addresses or corporate devices.
#5. Easy integration
Your internal comms platform should play nicely with the tools you already use — from HRIS systems to scheduling platforms, document storage, and SSO providers.
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#6. Analytics & feedback
You can’t improve what you don’t measure. The best alternatives to Firstup offer real-time analytics, sentiment insights, and feedback loops to help you understand what’s working — and what’s not.
Best for: Mid to large enterprises looking for real adoption.
Blink simplifies internal communication by turning fragmented tools into one seamless platform. With integrated chat, company news, surveys, and more, Blink boosts engagement and ensures every employee stays connected — without the complexity. It is designed to adapt to a wide range of industries and team structures.
Why teams switch to Blink:
No email needed for access — ideal for any employee
Combines communication, engagement, and workflows in one app
Rapid implementation and proven high adoption
Integrated analytics, automation, and feedback loops
Used by McDonald’s, Domino’s, JD Sports, Shake Shack, Stagecoach, and more.
Gartner Rating: 4.8 out of 5
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#2. Workvivo – Best for culture-first comms
Workvivo brings a social networking layer to internal communication, helping employees engage with each other and company updates. Its features include live feeds, recognition posts, and integration with enterprise tools. It suits organizations looking to make culture a visible part of daily work.
Gartner Rating: 4.7 out of 5 (55 reviews)
Pricing available upon request
#3. Staffbase – Best for enterprise comms complexity
Popular for its intranet and mobile app, Staffbase helps companies streamline internal communication and align employees with company news and leadership updates. It is designed to adapt to a wide range of industries and team structures. Compared to FirstUp, it provides strong targeting and content management but may require heavier admin involvement and longer setup times.
Gartner Rating: 4.6 out of 5
Pricing available upon request
#4. Haiilo – Best for content planning & publishing
Haiilo (formerly COYO) offers an impressive suite of tools for comms professionals who prioritize content workflows and analytics. It’s a solid option for campaign planning, though its user experience may feel more CMS-like than employee-first.
Gartner Rating: 4.1 out of 5
Pricing available upon request
#5. Simpplr – Best for intranet-focused organizations
Simpplr brings a modern take to the traditional intranet. Compared to FirstUp’s campaign-centric model, Simpplr provides cleaner navigation, better search, and tailored experiences for desk-based teams — but lacks some engagement features.
Gartner Rating: 4.6 out of 5
Pricing available upon request
#6. Beekeeper – Best for operational messaging
Beekeeper is designed for frontline teams and focuses on messaging, shifts, and operations. While it’s mobile-friendly like FirstUp, it leans more toward productivity tools than holistic engagement or content delivery.
Gartner Rating: 4.6 out of 5
Pricing available upon request
#7. Unily – Best for full-scale intranet deployments
Unily is an enterprise-grade digital workplace solution with deep customization and strong knowledge management features. While powerful, it may be more complex than necessary for companies focused solely on internal communications.
Gartner Rating: 4.3 out of 5 (10 reviews)
Pricing available upon request
#8. Nudge – Best for microlearning & task nudges
Nudge isn’t a direct FirstUp replacement but offers a focused solution for frontline enablement. It’s built for delivering bite-sized training, checklists, and nudges — not full-scale comms or engagement strategies.
Gartner Rating: 4.5 out of 5
Pricing available upon request
#9. Jostle – Best for small teams getting started
Jostle is a straightforward internal comms platform with a clean interface and ease of use. It’s suitable for smaller companies but lacks the targeting, integrations, and scalability of more enterprise-ready platforms like FirstUp.
Gartner Rating: 4.5 out of 5
Pricing available upon request
#10. Zoho Connect – Best for Zoho-centric teams
Part of the Zoho suite, Zoho Connect works well for companies already using Zoho tools. However, it lacks the strategic targeting and campaign flexibility of Firstup, making it better suited for basic collaboration.
Gartner Rating: 4.2 out of 5
Pricing available upon request
#11. MangoApps – Best for flexibility & custom use cases
MangoApps blends messaging, documents, and intranet tools into a unified experience. It offers flexibility, but may require more effort to configure effectively compared to FirstUp’s out-of-the-box campaigns.
Gartner Rating: 4.4 out of 5
Pricing available upon request
#12. Axero – Best for knowledge management
Axero is built around content discovery, document libraries, and compliance. While it offers solid internal search and knowledge sharing, it’s less dynamic than Firstup for ongoing employee engagement or communications.
Gartner Rating: 4.3 out of 5
Pricing available upon request
Final thoughts: Choose what’s best for your workforce
Choosing an internal communications tool isn’t just about features — it’s about fit. FirstUp may work for some, but if you're looking for faster implementation, deeper engagement, or better mobile access, one of these 12 platforms might be a better match. Blink leads the way for companies who need one powerful platform to connect everyone — from the boardroom to the break room.
Why teams choose Blink over Firstup
Firstup is built for large, primarily desk-based enterprises coordinating comms across many internal systems, but that complexity often leaves frontline and deskless workers as an afterthought. Blink flips that: it's mobile-first from day one, with no corporate email required, and used daily by teams at McDonald's, Domino's, and Chick-fil-A. If your workforce is mostly on the floor, not behind a desk, see how Blink compares.