McDonald's selected Blink as its employee experience platform for crew members. Learn how the partnership is transforming frontline communication.
Jess DeVore
Published:
April 10, 2025
Last updated:
April 10, 2025
What we'll cover
Today, Blink announced its partnership with McDonald’s. As the leading mobile-first employee experience platform, Blink will aim to connect McDonald’s employees within their restaurants and organizations across the globe.
Through Blink’s social media-inspired employee app, McDonald’s, or its independent franchisees, will be able to provide its respective restaurant crew members with news about their restaurant or organization, improve team collaboration, and offer a platform for real-time celebrations right at their fingertips. Not only will this create a more interactive and inclusive workplace, it will also give employees the tools and information they need, when they need them, to be productive and successful.
This partnership will help to build a strong, close-knit culture within restaurants and organizations to keep restaurant crew members engaged and empowered.
“Our mission is to help every company deliver digital experiences that elevate their business and unlock the full potential of their people. Our partnership with McDonald’s marks a monumental step toward bringing that mission to life,” said Sean Nolan, CEO and co-founder at Blink. “We’re proud to power the digital employee experience at McDonald’s and make it easier than ever for crew members to communicate, collaborate, and connect with each other — all from their mobile app.”
Together, McDonald’s and Blink will redefine the restaurant team experience.
About Blink
Blink is the mobile-first employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement at industry-leading companies like Nokia, Holcim, JD Sports, RATP Dev, and Stagecoach. Blink is the top-rated Employee Communications Application on Gartner Peer Insights and a Leader in the G2 Grid for Best Employee Engagement Software. Learn more at joinblink.com.
About McDonald’s
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. These franchisees set their own employment policies for the people working in their restaurants, are the exclusive employer of their employees, and are solely responsible for all employment-related matters in their restaurants. For more information, visit www.mcdonalds.com.
Today, Blink announced its partnership with McDonald’s. As the leading mobile-first employee experience platform, Blink will aim to connect McDonald’s employees within their restaurants and organizations across the globe.
Through Blink’s social media-inspired employee app, McDonald’s, or its independent franchisees, will be able to provide its respective restaurant crew members with news about their restaurant or organization, improve team collaboration, and offer a platform for real-time celebrations right at their fingertips. Not only will this create a more interactive and inclusive workplace, it will also give employees the tools and information they need, when they need them, to be productive and successful.
This partnership will help to build a strong, close-knit culture within restaurants and organizations to keep restaurant crew members engaged and empowered.
“Our mission is to help every company deliver digital experiences that elevate their business and unlock the full potential of their people. Our partnership with McDonald’s marks a monumental step toward bringing that mission to life,” said Sean Nolan, CEO and co-founder at Blink. “We’re proud to power the digital employee experience at McDonald’s and make it easier than ever for crew members to communicate, collaborate, and connect with each other — all from their mobile app.”
Together, McDonald’s and Blink will redefine the restaurant team experience.
About Blink
Blink is the mobile-first employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement at industry-leading companies like Nokia, Holcim, JD Sports, RATP Dev, and Stagecoach. Blink is the top-rated Employee Communications Application on Gartner Peer Insights and a Leader in the G2 Grid for Best Employee Engagement Software. Learn more at joinblink.com.
About McDonald’s
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. These franchisees set their own employment policies for the people working in their restaurants, are the exclusive employer of their employees, and are solely responsible for all employment-related matters in their restaurants. For more information, visit www.mcdonalds.com.
Growth is exciting — until your communication stack starts showing cracks.
What worked when you had 500 employees rarely survives the jump to 2,000. Messages get missed. Tools and communication channels multiply. Frontline teams fall out of the loop. Managers spend more time clarifying updates than leading their teams. Collaboration suffers.
And the cost adds up fast.
Internal communication isn’t just about “sending messages.” It’s the connective tissue that keeps people aligned, productive, and confident through change — especially during rapid growth, acquisitions, and reorganization.
In 2026, the best internal communication platforms are mobile-first, integrated, and built to scale. They bring updates, messaging, recognition, feedback, and knowledge into one clear place — reducing noise while increasing clarity.
But choosing the right platform is where many growing organizations stumble.
In this guide, we break down exactly how to compare internal communication tools for growth — so you can avoid tool sprawl, protect employee trust, and scale communication without slowing your business down.
Let’s get into it.
How to choose and compare internal communication tools for growth
Step #1: Audit your current communication tools and challenges
Start by mapping your current comms tech stack. List every communication tool your company uses — email, intranet, chat apps, recognition tools, employee apps — everything.
Categorize these tools by function and adoption level. Then, identify pain points. Are employees frustrated by fragmented communication? Duplicate workflows? Low engagement? Or maybe frontline teams can’t access key updates at all?
Creating a simple audit table with key criteria can make this research easier to digest:
Tool
Purpose
Coverage
Integration status
Mobile experience
Overall user experience
Analytics
Adoption rate
Unique features
Problems we have with this tool
This gives you a baseline. So you can see what’s working and what’s holding you back.
Step #2: Define business outcomes and KPIs
The best employee communication tools don’t just support better comms. They support your overarching business goals and KPIs.
So, when comparing internal communication tools for business growth, start by asking: What do we want to achieve?
Example goals include:
Increase productivity by ensuring employees have the information the need, when they need it
Improve retention by fostering engagement and a sense of belonging
Boost customer satisfaction through better-informed frontline teams
Strengthen collaboration across departments, locations, and roles with joined-up comms software
Next, define KPIs that make these outcomes measurable. For example, missed deadline rates, employee satisfaction scores, time-to-information, and cross-functional interaction rates.
During M&A or large-scale change, communication KPIs matter even more. Leaders should track not just engagement, but clarity — for example, repeat questions in manager channels, policy page revisit rates, or sentiment dips following major announcements. These indicators reveal where uncertainty is slowing integration and decision-making.
Step #3: Prioritize essential features for growth and engagement
In 2026, mobile-first communication solutions are essential. If your tool isn’t designed to work seamlessly on a smartphone, you exclude frontline workers and make life harder than it needs to be for everyone else.
When you compare internal communication tools for growth, look for platforms that deliver an exceptional mobile experience and the following functionality to drive adoption, impact, and scalability:
Step #4: Test integrations and compatibility with your ecosystem
Your internal communication platform can’t live in isolation. Integration matters. It eliminates workflow fiction, maximizes comms ROI, and supports seamless adoption of your tech tools.
Start by auditing your software ecosystem: HRIS, CRM, payroll, identity providers, operational tools. Then, look for internal communication platforms that offer strong integrations with your current tech stack.
Things to look for?:
Single sign-on. So employees can access all workplace software via one unified dashboard and a single set of login details.
HRIS sync. From benefits to policy docs to schedules to payroll, you make life easy for employees and your HR team when internal comms and HR systems talk to each other.
Calendar/file system connectivity. To create a joined-up system, the same calendar and files should be accessible across all workplace software.
Security compliance. Easy access is important. But you need to balance this with security and privacy standards. Look for platforms that balance usability with data protection.
You may like to run sample integration tests, documenting any issues or workarounds needed, to find the best match.
Use case: Supporting internal communications during M&A and organizational change
Business growth doesn’t always follow a straight line. For many organizations, growth comes through mergers and acquisitions (M&A) or major restructuring — moments when communication becomes both more critical and more fragile.
While legal close and system access often run smoothly, the employee experience that follows is far messier. What we consistently see during M&A-driven growth includes:
Conflicting messages across teams
Duplicated tools and knowledge bases
Managers fielding questions they don’t yet have answers to
Employees unsure where to go for “what’s actually changed”
This is where internal communication platforms are truly tested.
Communication at scale — without losing local context
Successful M&A communication balances two competing needs:
A shared narrative from the parent organization
Local relevance for acquired teams
The best internal communication tools support this by clearly separating global updates from location-, role-, or entity-specific information — so employees understand what applies to everyone and what applies to them.
Systems change needs a human layer
During M&A, system consolidation is inevitable. What shouldn’t be inevitable is confusion.
Employees don’t want another announcement about a new platform. They want:
One clear place to start their day
Simple guidance on what changed (and what didn’t)
Confidence they’re using the right tools
Mobile-first platforms that unify communication, knowledge, and workflows help organizations turn change management from a one-time event into a guided experience.
Modern intranets under pressure
Legacy intranets often collapse under M&A strain:
Duplicate pages and policies
No clear ownership
Inconsistent branding and structure
Modern internal communication platforms act as flexible, living knowledge hubs — supporting shared content while allowing phased integration and local nuance.
Supporting managers is risk mitigation
Managers become the front line of communication during M&A — often before decisions are fully finalized.
Platforms that provide:
Manager-ready messaging
Clear distinction between what’s decided and what’s evolving
A single source of truth managers can point teams to
…reduce mixed signals, rumor cycles, and burnout. Supporting managers isn’t just enablement — it’s how organizations protect trust during change.
Why measurement matters more during M&A
The most successful M&A integrations share one thing: visibility.
Strong internal communication tools allow leaders to see:
Who’s engaging with updates
Where confusion persists
Which teams need additional support
Without this data, organizations guess. And during M&A, guessing is expensive.
Bottom line:
If an internal communication platform can support employees through M&A — preserving clarity, confidence, and culture — it’s built to support business growth at any scale.
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Execution mistakes to avoid after choosing an internal communication tool for business growth
Choosing the right internal communication platform is a big milestone. But growth-ready comms don’t come from software alone — they come from how well the platform is implemented, adopted, and embedded into daily work.
Here are the most common execution mistakes growing organizations make and how to avoid them.
Mistake #1: Rolling out to everyone at once
A full-scale rollout might feel efficient, but it often hides problems until they’re expensive to fix.
Different groups experience communication very differently — especially during growth or post-acquisition integration. Frontline teams, managers, and HQ staff don’t have the same needs, habits, or access.
What to do instead:
Run targeted pilots with representative user groups. Track adoption, ease of use, and qualitative feedback. Use what you learn to refine onboarding, governance, notifications, and content formats before scaling.
A phased rollout surfaces friction early — when it’s still easy to fix.
Mistake #2: Measuring usage, but not impact
Login rates alone don’t tell you whether communication is working. High activity can still mask confusion, misalignment, or low trust.
What to do instead:
Measure adoption and engagement alongside business outcomes. Segment data by role, location, and department to identify where communication is supporting productivity — and where it’s falling short.
Look for correlations between communication patterns and KPIs like retention, customer sentiment, safety incidents, or time-to-information. That’s where ROI becomes visible.
Mistake #3: Letting tool sprawl creep back in
One of the fastest ways to undermine a new platform is by continuing to introduce side tools “just in case.”
This recreates the very fragmentation the platform was meant to fix.
What to do instead:
Commit to consolidation. Use your internal communication platform as the default starting point for updates, resources, and workflows — and only introduce additional tools when there’s a clear, documented gap.
Clear ownership and governance keep the platform focused, trusted, and scalable.
Mistake #4: Treating communication as a broadcast channel
Posting more messages doesn’t automatically improve alignment — especially during periods of change.
When everything looks urgent, employees stop paying attention.
What to do instead:
Design intentional communication flows. Use push notifications sparingly for critical updates. Reserve feeds for cultural and organizational alignment. Enable group or team channels for local coordination.
Structure reduces noise — and increases trust.
Mistake #5: Leaving managers unsupported
During growth or M&A, managers become the de facto interpreters of change — often before decisions are fully finalized.
Without support, this leads to mixed messages, burnout, and rumor cycles.
What to do instead:
Equip managers with clear, shareable messaging and a single source of truth they can confidently point teams to. Be explicit about what’s confirmed, what’s evolving, and where employees should go with questions.
Supporting managers isn’t just enablement — it’s risk management.
Mistake #6: Treating implementation as “done”
Employee expectations, business priorities, and communication needs don’t stand still — especially in growing organizations.
What to do instead:
Regularly audit performance using analytics and feedback. Adapt content, workflows, and governance as teams and structures evolve. Continuous improvement turns your communication platform into a long-term growth asset — not a one-time rollout.
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Bottom line
The right internal communication tool creates the foundation for growth. But disciplined execution is what protects clarity, trust, and momentum as your organization scales.
Avoid these common mistakes, and your platform won’t just support growth — it will actively enable it.
If you’re new to mobile workforce management, you’re not alone.
Before the pandemic, just 6% of the employed workforce worked from home. Now, 74% of US companies are either operating on a hybrid working model or plan to do so in the future. Businesses that previously did not need mobile workforce management strategies are now rapidly trying to figure out what works when your team is scattered across multiple locations.
If that’s you, don’t panic. With the right tools and approach, it’s possible to run an effective mobile workplace, without compromising on productivity. Here’s how.
What is mobile workforce management?
IBM defines a mobile workforce as “a group of employees that isn’t bound by a central physical location. Instead, the employees are connected by various types of mobile technology: computers, smartphones and other mobile devices.”
This includes – but isn’t limited to – remote desk-based teams who might have worked in a centralized office pre-pandemic. It could also include:
Community healthcare teams who visit outpatients during working hours
Drivers – whether for public transport, taxi or private logistics fleets
Traveling sales teams, who spend part of their time visiting clients, conferences and trade shows
Teams of engineers, tradespeople or contractors who attend different clients each day
Mobile workforce management is simply the process of managing these teams so that they’re as effective, efficient and engaged as possible. The three ‘e’s, if you like.
The differences between the mobile and the standard workforce
Traditionally, a ‘standard workforce’ is based on physical location. You might have an office HQ that your employees commute to each day or a manufacturing plant that needs to be manned 24/7, for example.
Thanks to the wave of remote and mobile working brought on by COVID-19, things aren’t as clean-cut as they once were. Mobile workforce management is now a major consideration for desk-based teams as well as more traditionally mobile workforces.
In terms of how you approach managing your teams, this means:
You’ll need to use mobile workforce management software to run your team effectively
You’ll need to be mindful of differences across time zones when scheduling calls or arranging deadlines
The principles of good management still hold. A transparent and fair approach to managing your team is still a great foundation to work from – you just might have to incorporate a couple of extra tools for maximum effect!
The benefits of mobile workforce management
The benefits of a strong management strategy remain the same across both mobile and traditional workforces:
Increased productivity: teams get more done in the same amount of time
Improved visibility: managers provide insights into how your business works day to day
Improved customer experience: good managerial support allows your employees to offer a great customer experience through building skills and retaining talent
Improved employee engagement: employees feel supported by management and engage more with the business as a result
Mobile workforce management specifically – when done right – offers two key benefits besides.
Firstly, you’re no longer bound by geographic location when hiring. This opens up a vastly wider talent pool that you can draw from – especially useful at a time when competition for new employees is at an all-time high.
Secondly, flexible working is a hugely attractive benefit to offer new and existing employees. Nearly all (97%) respondents in Buffer’s 2022 State of Remote Work survey said they wanted to work remotely at least part of the time for the rest of their career.
Trends and challenges shaping mobile workforce management
Some of your employees are onsite. Some of them are remote or on the move. How do you collaborate in such a seemingly fragmented team?
This has been one of the major issues about mobile workforce management in the post-COVID era. Whilst the majority of businesses want to implement some sort of hybrid working arrangement, 63% of employees say that their company has not made any major changes to make this easier.
If your working model has changed, your processes need to change too.
One trend that’s becoming increasingly popular is a remote-first approach to work. This means that you run your entire team as if fully remote, by having all meetings via video conferencing software, for example.
The result is that everyone feels included and can interact on the same level – you remove the awkward atmosphere created by having some people meeting in person with others phoning in via a conferencing system.
Manage your mobile workforce
Getting started on mobile workforce management? Here are some tips.
Use the right software
Mobile workforce management is 100% reliant on using technology to communicate and collaborate, so having the right tools can make all the difference! An employee app to help you get messages across is essential, and you should also invest in a strong project management tool (e.g. Trello, Asana, Basecamp) at a minimum.
There are many different types of mobile workforce management software that you can use to make managing your teams easier. We’ve included a guide at the end of this article to help you get started.
Check in…but don’t micromanage
Daily check-ins are a must when your team is on the move or scattered across different locations. It’s all too easy for these to slip into micromanagement if you frame them wrong.
By all means ask for updates, but avoid listing ‘must-do’ tasks or demanding constant micro-updates on progress. Instead, ask if there’s anything you could be doing to support your employee, or if there’s anything they need assistance with. Check-ins are as much about offering support as they are about task updates.
Constant communication, not necessarily on topic
How much of your traditional office chat was work based? Inane office chatter – pets, the kids, weather, vacation plans – actually serves a valuable purpose in team bonding and making social connections across the company.
Use channels on your messaging app to provide a virtual space for this. You’ll find your team works better together as a result. Your remote and mobile workers start to feel more like a part of the wider organization, and engage more as a result.
Mobile workforce management software
Employee apps and mobile intranet (e.g. Blink)
Mobile-first employee experience apps are vital for day-to-day communication between team members as well as employee recognition, networking and engagement. ‘Mobile first’ is a must here – if your employees don’t have 24/7 access to a desktop, you need to be able to spread key messages via smartphone.
Provide a single point of reference for tasks and deadlines with an online project management tool. Choose from a variety of project views to suit your team, with automated notifications and reminders when a deadline is approaching.
Remote collaboration tools (e.g. Google Docs, Miro, Microsoft Teams)
Unlock your team’s creativity with a range of collaboration tools. Video conferencing is an absolute must-have, as is some form of collaborative document tool – Google Docs is by far the most intuitive here. For visual projects, virtual whiteboard tools are a particularly handy tool for online collaboration.
Mobile scheduling tool (e.g. Deputy, RotaCloud, Blink)
If your teams work in shifts, rota management is a must. Mobile rota management and scheduling apps save you hours by automating this process, and your employees will get instant updates if the rota changes. Eliminate misunderstandings and never be accidentally short staffed again!
Performance management is as important in a mobile setting as it is in a traditional work environment. Give your managers the tools to give feedback, run appraisals, manage employee goals and more with an extensive performance management solution.
A few final thoughts on mobile workforce management
Mobile workforce management doesn’t have to be a huge departure from your existing management strategy. Open communication, respect and approachability will get you some of the way there on their own.
It does, however, mean that you need to support employees across more than one different location though. And this means that finding the tech that works for you is essential in keeping everything running smoothly.
Spend time thinking about your requirements here, and don’t rush into any purchases, no matter how urgent they may seem. Being locked into an unsuitable contract will cause a lot more damage in the long term than waiting to find the right software for you.
Unmotivated workers do the bare minimum. They can drag other team members down with them. They’re also more likely to be looking for a job elsewhere.
Given that only 23% of global employees feel engaged at work, improving employee motivation is a critical business priority. You need to employ strategies known to boost motivation and inspire better employee productivity.
In this article, we list a range of employee motivation ideas that will help you get the most from your workforce. We’ll be looking at the following:
Why is employee motivation important?
Key factors in employee motivation
12 ways to motivate employees
Using an employee super-app to create a motivated workforce
Why is employee motivation important?
Motivated employees tend to enjoy work. They have a sense of purpose and accomplishment. They also approach work with energy and drive.
But employee motivation isn’t just good for employees. It benefits your business, too. Here’s how:
Increased employee productivity. Motivated employees work harder. They’re more efficient and focused. They’re also more likely to take the initiative, going beyond their basic responsibilities.
Better quality of work. A motivated workforce doesn’t just produce more work. It produces better work. Workers are committed to quality. This results in fewer errors, fewer missed deadlines, and fewer workplace safety incidents.
Higher retention rate. Engaged employees are loyal to your organization. So they’re less likely to look for another job. With a motivated workforce, your organization experiences higher levels of employee retention and less absenteeism.
More profit. Gallup research on employee engagement shows that employee morale impacts a range of business outcomes. It leads to a 23% increase in profitability and a 10% increase in customer loyalty.
Key factors in employee motivation
There are two types of motivation — extrinsic and intrinsic.
Extrinsic motivation is all about the carrot and the stick. You create extrinsic motivation with external rewards and penalties. Rewards might include an employee’s salary, bonuses, rewards, and praise. Penalties might include a poor performance review or a manager reprimand.
Intrinsic motivation comes from within. Employees are motivated to do their best work because they find it personally rewarding. This type of motivation relies on drivers like interest, purpose, pride, and curiosity.
When you have high levels of employee engagement within a workplace, you tend to get high levels of intrinsic motivation. Employees feel invested in their work and the company. So they’re driven to bring their A-game without needing constant carrot-and-stick encouragement.
As an employer, it may seem that you have more control over extrinsic motivation. You can raise someone’s salary, provide bonuses, and praise a job well done. All of these things help to motivate an employee.
But the fact is, you can influence levels of intrinsic motivation, too. Here are some of the things that prompt intrinsic motivation in your employees.
Feeling valued
When employees feel you care about them, their wellbeing, and their lives beyond work, they’re more likely to bring their all. That means giving employee recognition where it’s due, treating people fairly, and valuing their input, too.
Making progress
Employees like to know where they’re heading — and where they’re at right now. That requires regular, positive feedback and constructive criticism. Training, development, and clear career pathing are also important.
A sense of purpose
Every job has its boring bits — the tasks that an employee is never going to be excited about doing. But when employees understand how their work contributes to organizational success and wider society, finding that motivation gets easier.
A positive company culture
Motivation is contagious. And it spreads more easily in organizations where there’s good communication and a sense of belonging. When they’re part of an open and supportive company culture, employees are more invested in company success.
The ideas we’ve included below incorporate all of the above. They also provide ways to inspire both intrinsic and extrinsic motivation in your workforce.
12 ways to motivate employees
To motivate your employees, you need to:
Highlight values and purpose
Communicate transparently
Give employees the resources they need
Use the right technology
Provide opportunities for professional development
Develop employee career paths
Support employee wellbeing
Encourage teamwork and collaboration
Support employees to build workplace friendships
Recognize employee contributions
Ask employees for their thoughts and feedback
Treat everyone equitably
Highlight values and purpose
According to Gartner research, shared purpose is one of five primary things motivating employees to stay in their jobs right now. It helps them feel invested in their work and your organization.
Shared purpose helps employees feel part of something bigger than themselves. So work becomes about more than just a paycheck.
You can support purpose in the workplace, by crafting clear company values and communicating these values regularly.
Start during onboarding. Introduce new hires to your company’s vision, mission, and values from day one. Explain how their role contributes to your goals and social impact.
Be consistent. Regularly reinforce your company's vision and mission in all employee communications. Make purpose a recurring theme in meetings, updates, and internal messaging.
Build a values-based culture: Create an environment where company values are lived and breathed daily. Take concrete action based on your values. That way, employees are more likely to believe in them.
Communicate transparently
Employee communication is another important element of employee motivation. Open and transparent communication builds trust. And employees who get enough information to do their jobs well are 2.8 times more likely to be engaged.
But while 87% of business leaders think their internal communications are “highly effective”, only 63% of employees agree. So what does effective communication look like?
Effective communication is a two-way conversation, where both leaders and employees get to share ideas, concerns, and feedback. It’s keeping employees up-to-date with key company developments, and it’s ensuring that you have clear channels of communication to reach all employees.
For remote and frontline teams, this means choosing streamlined, digital communication channels. You need internal communication tools you can use to relay messages quickly and reliably, bypassing paper memos and an employee’s already overflowing email inbox.
Give employees the resources they need
Imagine you’re setting out on a long hike. You’re excited and determined to reach the endpoint.
But you’re given a pair of ill-fitting hiking boots to wear. And a mile or so into the walk, you realize that the map you’re following isn’t 100% accurate. You decide to call the hike organizer for directions. But the number’s engaged and you fail to get through.
It’s likely that at this point in the hike, your motivation has started to dip. You feel thwarted and discouraged. You’re tempted to turn back. What felt like a promising journey now feels like an uphill struggle.
That’s why it’s important to give employees the resources they need. They need the right tech, training, support, and information to do their jobs well. Without it, morale takes a hit.
Use the right technology
Technology is increasingly important to the employee experience. Done right, it makes life easier for employees. Done wrong, it causes friction and frustration, which harms employee motivation.
A concerning 83% of HR leaders say they don’t have the right technology at work. This is contributing to stress, burnout, and low morale. Similarly, only 10% of frontline workers say they have access to the tools, tech, and opportunities they need to connect and advance in the workplace.
All workers — those in the office, those working remotely, and those on your company’s front lines — need access to high-quality, user-friendly tech that makes their jobs easier, not harder.
That might mean using a mobile-first employee app to give frontline employees the resources and co-worker connection they crave. Or it might mean implementing a social intranet that supports workplace communication and collaboration.
You can also use tech tools that have a direct impact on employee motivation. Employee engagement tools help organizations to improve and track staff morale.
Provide opportunities for professional development
According to O.C. Tanner research, organizations have five times greater odds of achieving employee fulfillment when they support professional development. A comprehensive training program improves your workplace retention rate, too.
O.C. Tanner also found that organizations are more likely to make a success of skills-building initiatives when they:
Empower employees to make their own training decisions. Supporting employees to choose training paths that align with their career goals and interests improves engagement with the learning process.
Give employees time during work to complete training. Allocate dedicated time for training so employees don’t experience stress, trying to juggle learning with daily tasks and out-of-work responsibilities.
Provide or reimburse hobby classes as well as work-related learning. Reimbursement for hobby classes improves the odds that a skill-building program will improve retention by 119%.
Develop employee career paths
Training is important. But unless employees can put those newfound skills to use within your organization, they’re going to become frustrated. That’s why every employee should have a clear progression path within your organization.
Sit down with employees to find out where their ambitions lie. And — as we mentioned above — personalize a training program to support their career goals.
Also, try to be realistic and open with workers about when a promotion is likely. This will depend on their current skill set and your organizational needs. If an upward move isn’t available for the foreseeable, there are other things you can do to keep staff motivated.
A lateral move helps employees to develop skills in another area of the business. You give them a new challenge and support them to become well-rounded members of your organization.
Similarly, stretch assignments are a great way to grow employee skills. They encourage workers to move beyond their comfort zone, take on new responsibilities, and prepare for higher-level roles.
Support employee wellbeing
In its State of the Global Workplace Report for 2024, Gallup talks a lot about employee wellbeing. It reveals that to improve employee lives and organizational performance, employers need to do the following:
Make support for employee wellbeing visible and consistent
Assign employee wellbeing counselors or coaches
Emphasize wellbeing at work and in life
Go beyond physical health to provide mental health and holistic support
Employee wellbeing goes beyond the odd mindfulness session. It requires a company-wide approach and a real understanding of what your employees might be struggling with.
Starbucks is a great example. They’ve been helping employees with the astronomical cost of housing. They offer a Tenancy Deposit Loan Scheme that they’ve named Home Sweet Loan. Employees can access an interest-free loan to pay the rental deposit when moving into a new home.
Starbucks is making it easier for employees to find and secure housing. This is good for their baristas. But it’s good for business, too. Because when employees aren’t worried about the roof over their heads, they’re more motivated and focused at work.
Encourage teamwork and collaboration
A 2022 Corel report reveals that 41% of employees have left their jobs or would consider leaving their jobs due to poor collaboration at work.
Collaboration is a great way to engage employees. It helps to create a sense of belonging. It makes work more efficient because teams share knowledge and resources freely. Plus, employees motivate one another when they work together.
You can support collaboration by supporting employees to build positive workplace relationships (more on this in a moment). Praising teams, rather than individuals, for their successes is also a good idea.
For teams who work disparately, the right intranet or app is an important part of the puzzle. You need tools that support employees to collaborate in real-time and access shared resources.
Water cooler chat may feel like an unnecessary part of the work day. But giving employees the time, space, and, in some cases, the tech they need to develop workplace friendships is incredibly important to engagement.
Employees who feel that they belong within an organization are 5.3 times more likely to feel empowered to perform their best work. And those with a best friend at work are more productive, happier to innovate, and happier to share ideas.
So schedule social events. Allow time at the beginning or end of meetings for informal conversation. If your team works remotely or you have frontline workers, be intentional about creating these opportunities for connection.
That might mean letting employees create shared interest groups on the company intranet. How about a book club? Or a running club? Maintaining a news feed where employees can post, comment, and like, helps remote and frontline workers to build connections, too.
Recognize employee contributions
Employee recognition and rewards are another important pillar of employee morale. When employees feel their hard work is appreciated, they’re more likely to maintain their motivation.
They’re also more likely to stay working for your company. According to recent Gallup and Workhuman research, a 10,000-person organization can save up to $16.1 million a year in reduced employee turnover costs by making recognition an important part of company culture.
Timely and relevant recognition from managers is essential. But peer-to-peer recognition can be just as valuable and it has a surprising benefit. 75% of employees say that giving recognition makes them want to stay at their current organization longer.
Blink’s employee recognition feature makes it easy to give every employee the appreciation they deserve. You can create personalized recognition posts in seconds. Then, share praise with the individual or publish it on the company news feed for everyone to see and celebrate.
If you want to offer employee rewards as part of your recognition program, be sure to find out what employees are excited by. You may think that cash bonuses and company merchandise are great incentives. But it may be that employees would prefer something else, like extra paid time off.
Employees are more motivated when they feel listened to. When an employer seeks their input and insight, it makes them feel valued, which contributes to employee morale.
Ask for employee input on key decisions. Taking everyone’s opinions into account when implementing change helps to ensure buy-in.
Also, get employee feedback on a range of issues, on a regular basis. Use surveys to ask workers about the employee experience, workplace satisfaction, or workplace rewards. Their answers will help you to develop a more motivating environment for employees going forward.
Just remember that feedback is a multi-stage process that requires effective communication. You need to:
Ask for employee feedback
Thank employees for their feedback
Tell employees what their feedback has revealed and what you plan to do about it
Keep employees in the loop, informing them how your plans are going
Closing the feedback loop like this keeps employees invested in the feedback process. It shows them that you’re really listening to what they have to say.
Treat everyone fairly and equitably
Fairness is crucial to employee motivation. When employees feel that they aren’t being treated fairly or equitably, motivation takes a dive.
So all employees must be given equal access to training and career progression opportunities. Everyone should have the option to give feedback and build workplace friendships. They should get the resources and recognition they need to feel valued.
Pay also comes into the equation. You can prevent resentment and employee churn by offering employees a fair salary. Conduct a pay equity audit. Also, regularly check to see how your wages match up with market trends and the cost of living.
But bear in mind that engaged employees look for a 31% pay increase to consider taking a job with another organization. So you don’t necessarily have to match competitors like-for-like if you provide non-monetary benefits and a company culture employees enjoy being part of.
Using an employee super-app to create a motivated workforce
Having the right tech on your team makes it easier to boost employee motivation.
An employee super-app is particularly useful for remote and frontline employees who may feel disconnected from motivators like co-worker support, feedback opportunities, and company resources.
An employee app helps you to create an equitable experience for all members of staff, no matter where they work. It also allows you to put motivation-boosting features into the palm of every employee’s hand.
Take a look at these employee app features, sure to improve employee motivation.
Social features
Social features like a company news feed help to include everyone in your company culture and support workplace connections.
A resource library
A resource library gives all employees, no matter where they work, access to essential workplace resources. You can populate your library with how-to guides, company policies, and FAQs.
Recognition features
Built-in recognition features make it easy to show appreciation for employees and encourage peer-to-peer recognition, too.
Survey tools
The best employee super apps make it easy for managers to request feedback — and for employees to provide it.
A digital hub
By integrating with all of the digitals you use, you can give employees access to professional development, wellbeing, and collaboration tools, all in the same place.
Effective communication
With a news feed, group messaging, and 1:1 chats, it’s easy for every member of your organization to take part in the company conversation and for leaders to amplify company culture.
Analytics
Analytics help you to track motivation and engagement. This allows you to make data-backed improvements to your engagement initiatives.
In summary
Find ways to motivate your employees and you create a happier, more engaged, more productive workforce. You improve employee loyalty and talent retention. You also achieve better business results.
There are lots of different things you can do to motivate your workforce. But all actions center around four key pillars:
Help employees find meaning in their work
Show employees that you value them as people as well as workers
Support employees to make progress in their careers
Build a positive company culture
It’s easier to do all these things when you have the right tech tools. An employee super-app brings your organization together and helps you establish a positive company culture.
It also gives employees all the communication, resources, and digital tools they need to excel in their roles. They experience more flow and less friction, which makes for improved employee motivation.
FirstUp has helped many organizations modernize internal communications. But for teams seeking more flexibility, frontline access, or a better employee experience, it may not be the perfect fit. Whether you're frustrated by limited integrations, a lack of mobile-first functionality, or underwhelming adoption, you're not alone in searching for smarter alternatives.
In this guide, we’ve rounded up the top 12 alternatives to FirstUp in 2025 — starting with Blink. These tools offer innovative ways to connect your workforce, enhance engagement, and streamline operations. From robust employee apps to modern intranets, you’ll find the right solution for your team’s size, industry, and needs.
What to look for in a Firstup alternative
Not all internal communications platforms are created equal — and the right fit depends on your workforce, goals, and challenges. If you’re considering a switch from FirstUp, here are the key features and capabilities to prioritize:
#1. Mobile-first design
Your platform should meet employees where they are — especially if they’re on the frontline or rarely at a desk. A true mobile-first experience ensures every worker can engage with critical updates, resources, and conversations in real time.
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#2. Targeted, personalized comms
Look for tools that go beyond blast messages. You’ll want to deliver relevant content to the right people at the right time — whether by role, location, or shift — to drive real engagement and cut through the noise.
#3. All-in-one functionality
Switching between apps for chat, tasks, surveys, and documents leads to confusion and lower adoption. Platforms that unify communication, content, and workflows in one place help your employees stay connected and productive.
#4. High adoption rates
It’s not just about features — it’s about usage. Look for vendors that prove high adoption and engagement across all employee types, including those without email addresses or corporate devices.
#5. Easy integration
Your internal comms platform should play nicely with the tools you already use — from HRIS systems to scheduling platforms, document storage, and SSO providers.
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#6. Analytics & feedback
You can’t improve what you don’t measure. The best alternatives to Firstup offer real-time analytics, sentiment insights, and feedback loops to help you understand what’s working — and what’s not.
Best for: Mid to large enterprises looking for real adoption.
Blink simplifies internal communication by turning fragmented tools into one seamless platform. With integrated chat, company news, surveys, and more, Blink boosts engagement and ensures every employee stays connected — without the complexity. It is designed to adapt to a wide range of industries and team structures.
Why teams switch to Blink:
No email needed for access — ideal for any employee
Combines communication, engagement, and workflows in one app
Rapid implementation and proven high adoption
Integrated analytics, automation, and feedback loops
Used by McDonald’s, Domino’s, JD Sports, Shake Shack, Stagecoach, and more.
Gartner Rating: 4.8 out of 5
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#2. Workvivo – Best for culture-first comms
Workvivo brings a social networking layer to internal communication, helping employees engage with each other and company updates. Its features include live feeds, recognition posts, and integration with enterprise tools. It suits organizations looking to make culture a visible part of daily work.
Gartner Rating: 4.7 out of 5 (55 reviews)
Pricing available upon request
#3. Staffbase – Best for enterprise comms complexity
Popular for its intranet and mobile app, Staffbase helps companies streamline internal communication and align employees with company news and leadership updates. It is designed to adapt to a wide range of industries and team structures. Compared to FirstUp, it provides strong targeting and content management but may require heavier admin involvement and longer setup times.
Gartner Rating: 4.6 out of 5
Pricing available upon request
#4. Haiilo – Best for content planning & publishing
Haiilo (formerly COYO) offers an impressive suite of tools for comms professionals who prioritize content workflows and analytics. It’s a solid option for campaign planning, though its user experience may feel more CMS-like than employee-first.
Gartner Rating: 4.1 out of 5
Pricing available upon request
#5. Simpplr – Best for intranet-focused organizations
Simpplr brings a modern take to the traditional intranet. Compared to FirstUp’s campaign-centric model, Simpplr provides cleaner navigation, better search, and tailored experiences for desk-based teams — but lacks some engagement features.
Gartner Rating: 4.6 out of 5
Pricing available upon request
#6. Beekeeper – Best for operational messaging
Beekeeper is designed for frontline teams and focuses on messaging, shifts, and operations. While it’s mobile-friendly like FirstUp, it leans more toward productivity tools than holistic engagement or content delivery.
Gartner Rating: 4.6 out of 5
Pricing available upon request
#7. Unily – Best for full-scale intranet deployments
Unily is an enterprise-grade digital workplace solution with deep customization and strong knowledge management features. While powerful, it may be more complex than necessary for companies focused solely on internal communications.
Gartner Rating: 4.3 out of 5 (10 reviews)
Pricing available upon request
#8. Nudge – Best for microlearning & task nudges
Nudge isn’t a direct FirstUp replacement but offers a focused solution for frontline enablement. It’s built for delivering bite-sized training, checklists, and nudges — not full-scale comms or engagement strategies.
Gartner Rating: 4.5 out of 5
Pricing available upon request
#9. Jostle – Best for small teams getting started
Jostle is a straightforward internal comms platform with a clean interface and ease of use. It’s suitable for smaller companies but lacks the targeting, integrations, and scalability of more enterprise-ready platforms like FirstUp.
Gartner Rating: 4.5 out of 5
Pricing available upon request
#10. Zoho Connect – Best for Zoho-centric teams
Part of the Zoho suite, Zoho Connect works well for companies already using Zoho tools. However, it lacks the strategic targeting and campaign flexibility of Firstup, making it better suited for basic collaboration.
Gartner Rating: 4.2 out of 5
Pricing available upon request
#11. MangoApps – Best for flexibility & custom use cases
MangoApps blends messaging, documents, and intranet tools into a unified experience. It offers flexibility, but may require more effort to configure effectively compared to FirstUp’s out-of-the-box campaigns.
Gartner Rating: 4.4 out of 5
Pricing available upon request
#12. Axero – Best for knowledge management
Axero is built around content discovery, document libraries, and compliance. While it offers solid internal search and knowledge sharing, it’s less dynamic than Firstup for ongoing employee engagement or communications.
Gartner Rating: 4.3 out of 5
Pricing available upon request
Final thoughts: Choose what’s best for your workforce
Choosing an internal communications tool isn’t just about features — it’s about fit. FirstUp may work for some, but if you're looking for faster implementation, deeper engagement, or better mobile access, one of these 12 platforms might be a better match. Blink leads the way for companies who need one powerful platform to connect everyone — from the boardroom to the break room.
Another week, another Life at Blink spotlight! This time, we're excited to introduce a key member of our London office — Bhoomi Modi! As our QA Analyst, Bhoomi has been collaborating closely with our Product & Engineering team for just over two years.
Dive into this article to learn more about Bhoomi, her role, and what makes life at Blink so special!
What initially attracted you to join Blink?
When I first learned about Blink, what immediately drew me in was the company’s clear mission to empower frontline workers. The idea of contributing to tools that genuinely make a difference for those on the ground was very persuasive. It wasn’t just about the technology — it was about creating something that could transform the day-to-day experience of so many people.
Another big factor was that from the start I could see that this was a team deeply committed to innovation and making a positive impact. The collaborative environment and the focus on meaningful, purpose-driven work really resonated with me. That combination of mission and culture made it clear that Blink was the place I wanted to be.
What's a project you are proud of from your time at Blink?
One project that stands out to me is the automation of our tests. As a QA Analyst responsible for testing most of our features, this was a major initiative that required a great deal of long-term commitment and dedication.
What made this project truly special was the collaboration with our developers. Working closely with them not only helped us achieve our goals, but it also gave me the chance to grow and learn from some really talented people. It was a humbling experience that deepened my understanding of the development process, and it’s made me better at what I do. Knowing that the automation we implemented has made a real difference in our workflow is something that brings me a lot of personal satisfaction.
How would you describe the company culture at Blink in three words?
If I had to pick just three words, I’d say fun, friendly, and fast-paced. There’s a real sense of enjoyment in what we do here—work is challenging, but it’s also genuinely fun. The team is incredibly welcoming and supportive, so you always feel like you’re part of something bigger. And when I say fast-paced, I mean it in the best way possible. Things move quickly here, but that energy keeps everyone engaged and constantly pushing forward.
What's one thing you're excited about for the future of Blink?
I’m really excited to see how Blink continues to grow and evolve. It’s inspiring to be part of a company that’s making such a meaningful impact, and knowing that I’ve contributed, even in a small way, feels incredibly rewarding. There’s something special about watching the company’s journey and realizing that I’ve played a part in that story. I can’t wait to see where we go next.
Can you tell us about a recent initiative or program launched at Blink that you found particularly exciting?
One initiative that really stands out to me is Blink for Everyone. I’m especially proud of this program because it supports non-profit organizations that are doing incredible work for the community, often with very limited resources. I love to know that we’re helping these organizations strengthen their employee connections and make their teams feel more united and valued. Knowing that we’re making a difference for groups that give so much back to society is something that truly motivates me.
Why do you work for Blink?
I work for Blink because everything we do is truly centered around the frontline worker. In every session, whether we’re discussing new features or analyzing metrics, the focus is always on how we can better serve our end users. We constantly ask ourselves, "What challenges are they facing, and how can we help?". This dedication to making a real difference for the people on the ground is what keeps our momentum strong and our team closely bonded.
Blink, the leading mobile-first employee experience platform, today announced a strategic partnership with Cocentric, a UK-based digital employee experience company, to accelerate the development of tech solutions for frontline employees to help engage workforces across the UK and EU. This collaboration positions Cocentric as Blink’s key European and APAC partner, bringing cutting-edge, multi-platform expertise to organisations seeking seamless, next-generation communication tools.
The collaboration will enable organisations to take advantage of Blink’s award-winning platform, which helps companies reduce staff turnover by up to 26% by providing frontline employees with a single, mobile-first tool to stay connected with their team and company updates. Cocentric, known for helping businesses like Rare Restaurants, Populous, and Pizza Pilgrims to transform their employee communications, will build on its expertise to deliver tailored support for Blink’s platform, allowing organisations to easily integrate the app into their existing systems.
“At Blink, we are committed to transforming how frontline workers stay connected, regardless of their location,” said Sean Nolan, CEO at Blink. “By partnering with Cocentric, we’re able to leverage their deep knowledge of workplace technology and tailor our approach to the unique needs of UK and EU organisations. Together, we will help companies overcome the complexities of managing distributed teams by integrating Blink’s technology with Cocentric’s expertise.”
The partnership will also focus on co-selling initiatives and joint solution development, with Cocentric building specialised subject matter expertise around Blink’s platform. The collaboration will extend beyond standard integrations to include unique technology solutions developed by Cocentric, such as Connect, a synchronisation tool designed to enhance Blink’s user experience by bridging gaps in HR system integration. These solutions are designed to streamline user data management and deliver a more seamless experience for Blink customers.
“Cocentric is thrilled to partner with Blink, whose platform has already proven its ability to drive real results in employee engagement,” said Regan Collins, CEO at Cocentric. “Our clients are always looking for ways to create a better working environment for their teams, and with Blink’s app, we can help them deliver improved communication and collaboration at every level. We’re looking forward to offering this solution across the UK and Europe, with integrations that make the process even smoother for businesses.”
In addition to building solutions around Blink’s technology, Cocentric will also help to develop tools and integrations within the Microsoft 365 suite that will further enhance Blink’s offering in this space. This will ensure that organisations currently relying on Microsoft technologies can benefit from enhanced employee engagement capabilities without the need to migrate to competing platforms.