Stronger communication for faster emergency responses
Blink gives EMS teams the tools to share critical updates instantly, access protocols in the field, and stay connected—so they can focus on saving lives.
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Instant communication in critical situations
Keep teams connected when every second counts.
Blink enables EMS leaders to send urgent updates and alerts directly to responders’ devices, ensuring that shift changes, incident updates, and protocol changes are never missed. By replacing fragmented channels with one reliable source of truth, teams can respond faster and with greater confidence.
“The timeliness of employee communication has increased dramatically, allowing us to exchange crucial information with our team in real time. As an EMS provider, all branches of our organization need be in constant communication. Since implementing Blink, we have benefitted from a dramatic culture change”
Centralized access to protocols and resources
Equip frontline teams with the information they need, fast
With Blink’s centralized hub, paramedics and staff can access SOPs, medical guidelines, and safety checklists instantly from their mobile devices. Up-to-date resources are always at hand, reducing errors and confusion caused by outdated documents.
“Blink allows users to communicate quickly or provide answers to questions if another coworker is on the phone line, thus allowing the coworker to multitask.”
Training, compliance & workforce engagement
Support, inform, and engage your emergency teams.
Blink makes it simple to deliver training and compliance updates directly to the app, while also tracking acknowledgment of new procedures or safety notices. Beyond compliance, the platform fosters engagement through recognition, feedback, and two-way communication—helping boost morale and retention in a demanding profession.
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“Software projects can be a challenge, but this was one of the easiest projects for me to manage thus far. I'm still in awe of the fact that we didn't run into any major setbacks.”
How Coastal Medical engaged their EMT workforce across New England
Coastal Medical Transportation Systems, LLC is a 24/7 emergency and non-emergency transportation systems serving healthcare institutions and patients across New England, USA.
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