Welcome to the Frontline AI Academy

Welcome to the Frontline AI Academy.

How do you build an AI rollout your frontline actually uses, instead of one that quietly dies?

In our new video series, we’re breaking down the practical reality of putting AI to work in frontline organizations. We're covering what to automate first, how to bring your people with you, and what changes for managers.

Throughout the series, you’ll learn:

• The Rollout Reality: Why the exact same AI model succeeds in one location but fails in another, and the 6 decisions that dictate your success.
• Action over Search: What frontline workers actually want AI to take off their plates, and the 4 foundations that separate a useful agent from a glorified search tool.
• Smarter Deployment: How to launch Sana like a comms campaign, set central guardrails, and give each store a pace that fits.
• Deep Listening: How to build a listening program that earns trust, and why blending numbers and sentiment changes what you can spot.
• Frictionless Data: Why the number of steps to an answer matters more than the model behind it.

Includes a practical, downloadable framework to check your organization's readiness before you launch.