Inside the frontline opportunity at McDonald's, Shake Shack, and Domino's

Rolling out technology across hundreds or thousands of restaurants is never just about the technology. It's about earning buy-in, driving adoption, supporting managers, and creating something frontline teams actually want to use.

Join Blink Implementation Directors - Thomas Rafferty and Steve Pizzi - for an honest conversation about what it took to deploy Blink across three of the world's most recognized restaurant brands: McDonald's, Shake Shack and Domino's.

This isn't a polished customer case study or a product demo. It's a behind-the-scenes look at the realities of implementing a frontline platform at scale, from the challenges and decisions that shaped each rollout to the lessons our team would carry into every future deployment.

Along the way, you'll see how those implementations have become the foundation for faster communication, stronger operations, and more connected frontline teams.

What you'll learn

Why these brands chose Blink

Every rollout starts with a business challenge. We'll unpack what McDonald's, Shake Shack, and Domino's needed to solve, and why mobile-first was the answer for their frontline teams.

From roll out to real impact

Adoption doesn't happen by accident.

• McDonald's: 80% adoption in just 16 days
• Shake Shack: 78% adoption in 21 days
• Domino's: 8 in 10 employees actively use Blink every month

The lessons we'd take into every future deployment

Looking back, what would our implementation team do differently?

We'll share the biggest takeaways from supporting some of the world's largest restaurant brands, the advice we'd give before any rollout begins, and the patterns we've seen across successful frontline transformations.

Live AMA

Bring your questions.

We'll wrap up with an open Ask Me Anything where you can put your questions directly to the team behind these deployments. Whether you're curious about rollout strategy, executive buy-in, adoption, governance or change management, nothing is off the table.

Whether you're exploring new technology or looking to get more value from your frontline workforce, you'll leave with practical insights you can apply to your own organization.