10 Internal Communication Influencers to Follow

Employees spend hours on TikTok but avoid the company intranet like the plague. So what’s the deal?

TikTok is built for discovery, connection, and delight. It understands and delivers what audiences want. In. An. Instant.

The average company intranet? Well…safe to say, it’s not quite made it into the user experience big leagues.

Nevertheless, the intranet still plays a central role in many organizations. It’s a way to land messages, boost employee engagement, and improve operational efficiency. But only if employees are actually logging in.

This is where we can take inspiration from TikTok — an app that the average user opens a mindblowing 20 times per day — to create a modern social intranet.

A modern social intranet is a million miles from the dusty old document repository your employees grumble about. Done right, it’s a bustling hub of activity — and a place where your workforce actively chooses to hang out.

Want to know more? Here’s what your intranet can learn from the world’s stickiest social platform.

The problem with most intranet solutions

The average intranet packaged solution is about as far away from TikTok as you can get.

It’s built for desktop, not for mobile devices. The UX is cluttered and dated. Content is stale or irrelevant. Communication is one-way. And frontline workers are often excluded from the experience entirely.

The result? Employees actively avoid your intranet.

They use workarounds and WhatsApp in its place. And when they do log in, the overriding feeling is one of frustration. This damages the employee experience along with the workplace productivity, internal communication, and employee trust you expect your intranet to support.

But things are changing. Modern social intranets are rewriting the rules. They’re borrowing lessons from social platforms, like TikTok, and applying them to the digital workplace.

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Why TikTok wins (and what that has to do with work)

With two billion users spending an average of 95 minutes a day on the app, TikTok is a master of user engagement. So what makes it so addictive? And how can you bring that same energy to your employee intranet solution?

Let’s take a look.

TikTok tactic #1: Algorithmic personalization

The “For You” feed knows you better than your best friend. It learns what you like and serves it up on repeat. With a never-ending stream of videos — all relevant to you and your viewing preferences — there’s always a good reason to stop by the app.

Applying it to your intranet: Use personalization features to serve employees content that actually matters to them — based on their location, team, role, tenure, or interests. When employees see content and resources that relate to them, they’re more likely to see value in the intranet.

TikTok tactic #2: Short-form, snackable content

The most popular TikTok videos are short and snappy. They start with a killer hook to grab attention. They opt for authenticity over polish. And they feature text or captions that are quick and easy to digest.

Applying it to your intranet: Boost content consumption and move away from text-heavy messages. If you have a lot of information to share, break it up into bite-sized chunks. Include captions or TL;DRs. Use images, videos, and graphics to stop the scroll and help employees digest new information quickly — even in the middle of a busy work day.

TikTok tactic #3: Endless scroll

TikTok’s feed is designed to be frictionless. No clicking through menus. No dead ends. Just one piece of engaging content after another. There’s always something new for users, available just one swipe away.

Applying it to your intranet: The best intranets feature a home feed that invites browsing and discovery. They surface fresh, relevant content — from CEO updates to shift changes to the next team social — and put them where employees are most likely to see them.

TikTok tactic #4: Social interaction

Likes, comments, shares — TikTok is built for interaction, not just passive viewing. Users can respond to content and pass it on. That two-way employee communication builds employee communities and drives engagement.

Applying it to your intranet: Modern social intranet solutions act as a digital water cooler — a place to build connections. So give employees a way to react to what they see, using likes, emoji reactions, comments, and polls. Let them ask questions, offer feedback, cheer each other on, and share knowledge with their co-workers.

TikTok tactic #5: A creator culture

TikTok thrives because anyone and everyone can be a creator. Every day users drive trends and spark conversation. They enjoy a sense of contribution, creativity, and collaboration that keeps those user numbers rocketing upward.

Applying it to your intranet: Build an internal creator culture at your organization and include employees in your content creation engine. Encourage employees to share birthday shout-outs, behind-the-scenes videos, work hacks, and weekly wins. With authentic and diverse intranet content from employees, you make the intranet feel like their space, not just another management tool.

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What the modern social intranet looks like

To harness these tactics for your workplace, you need a different kind of intranet. This is what it should look like.

#1. Mobile-first and frontline-friendly

For too long, frontline employees have been excluded from the company intranet. To give them the same access and user experience as desk-based employees, you need a solution with mobile access built right in. A mobile-first intranet offers the same features and functionality across all devices — and puts company resources into the pocket of every employee. 

#2. Rich, multimedia content

When creating intranet content, make like a social media marketer and think about your intranet as more than a content management system. Your intranet should support highly visual, eye-catching content. We’re talking images, videos, graphics, and easy-to-digest formats, like Stories. By ditching text-heavy content, you convey information and engage employees more effectively.

#3. Smart personalization + notifications

On a modern social intranet, personalized experiences come as standard. Employees receive tailored internal comms on custom homepages and can easily adjust their notification preferences. With features like employee journeys, you can also automate content to appear to the right employees at the right time.

#4. Two-way interaction

Social media is built on two-way conversations. A modern intranet solution gives employees the option to like, comment, share, and post emoji reactions to news feed content. Other interactive features include polls, surveys, Q&A events, and instant messaging tools.

#5. Seamless integration

TikTok is super easy to use. Just a few taps and users can be scrolling through the latest content. Your intranet can mirror this experience by integrating with your HR systems, scheduling, payroll, and collaboration tools — enabling employees to do more from one user-friendly dashboard.

Need to address the skeptics? Why this isn’t about dance routines at your desk

Adding a little TikTok spice to your employee intranet doesn’t mean persuading your CEO to jump on a viral video bandwagon. Or allowing your workforce to add unnecessary noise to internal communication channels.

Most organizations aren’t like TikTok — and don’t want to be like TikTok. And that’s 100% okay. Because this isn’t about mimicking the latest social media trends. It’s about leveraging the potential of TikTok design principles:

• Design for engagement
• Personalize the experience
• Remove points of friction
• Make it social and visual

By integrating social media-style features into the company intranet you can count on higher employee engagement, better reach, and improved connection across your organization.

It’s easier to reach your whole workforce, including your frontline organization. And when you do, you provide them with relevant and attention-grabbing content that will have them coming back for more.

Your next steps: Modernizing your intranet experience

So what next? How do you go from a clunky old intranet to something worthy of the TikTok era?  Here are the key steps involved in upgrading your intranet:

Audit your current intranet solution. What do you feel is working? Which parts of the intranet get the most and least traffic? What needs to be changed?

Talk to employees. What do they want in an intranet solution and how do they feel your current intranet meets their needs?

Partner with internal stakeholders. Get internal communications, HR, and IT on board to reimagine the platform, laying out the intranet features you class as must-haves and nice-to-haves.

Find the right platform. Browse the top intranet software providers and take shortlisted solutions for a test drive, looking for tools that prioritize a digital employee experience, not just storage.

Start small. When rolling out new employee intranet software, pilot each new feature. Or test the platform with a small group of employees before tweaking and launching it to the rest of your workforce.

Make improvements. Like TikTok, use content analytics and user feedback to continuously improve your intranet solution so it meets the needs of employees now and into the future.

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Will you make the social intranet shift?

Today, employees expect consumer-grade tech tools in the digital workspace. By taking inspiration from tools, like TikTok, you can make your intranet — and the overall employee experience — a central part of your digital transformation.

Incorporate the very best social-style design and you create a reliable and engaging source of information and connection. You reduce employee frustration and improve intranet usage stats, too. 

Blink is a mobile-first modern social intranet that comes with a personalized news feed, Stories, Communities, seamless integrations, and more — everything you need to deliver a high-impact and interactive employee experience.

Blink. And build an intranet your people actually want to use.

Employee engagement is a critical focus for People teams— or any other business leader. Learn what it is, why it’s important, and how to improve it in our complete guide.

Employee engagement is the difference between soaring productivity rates and a sense of stagnation. It’s fifty people applying for a single vacancy, rather than fifty vacancies and one applicant.    

Yet for all its importance, companies frequently misunderstand what employee engagement is and what it looks like. That's why we’re here to help. 

Whether you're looking to better understand the definition and importance of employee engagement, drive employee engagement in your organization, or simply understand examples of employee engagement, this complete guide to employee engagement has something for you.

What is employee engagement? A simple definition

Employee engagement is the ongoing process of ensuring your workforce feels satisfied with their job, aligned with your organization’s values, and supported enough to give 100% during work hours.

Research by SHRM defines the term employee engagement as relating to the level of an employee's commitment and connection to an organization, while Investopedia defines employee engagement as describing the level of enthusiasm and dedication a worker feels toward their job.

At Blink, we believe true employee engagement is a combination of two equally important parts:

• Attitude - the commitment a worker feels toward the company
• Behavior - the effort that an employee is willing to invest in their job

Whichever way you look at it, maintaining employee engagement is a key factor in determining how successful an organization will be. It also provides key insights into employee satisfaction and sentiment, which can help identify areas that may need improvement.

To better illustrate what employee engagement looks like, here are some of the key attitudes and behaviors of engaged vs disengaged employees:

What is employee engagement for employers?

HR is all about people. So it makes sense that, if that is your role, you want the best for your co-workers.

Still, there’s more to it than that.

Employee engagement is important because it affects the performance of your company. Think back to a job you’ve not enjoyed in the past  — did you give as much to that role as you did to the ones you loved?

Now extrapolate this out across an entire company of unhappy, unmotivated workers. In toxic environments, productivity nosedives. Depending on the type of organization you work for, this could mean a lower output rate, poor customer service, an increase in safety incidents, reduced patient satisfaction, missed deadlines, or any other number of issues.

What is employee engagement for employees?

For employees themselves, engagement isn't so much a daily activity they schedule time for. It's a natural byproduct of a strong employee experience.

Engagement is directly correlated to a positive work environment; when people feel respected, appreciated, and valued for their work, they are more likely to be an engaged employee. It's about being part of something bigger than just your job title — it’s that sense of satisfaction and fulfillment when you know you are making a difference.

Different groups of employees have different engagement expectations — and when those expectations match the day-to-day experiences of their roles, employees are more likely to be engaged.

Whether it’s your dispersed, frontline teams or your first-line managers, it’s worth getting to know what your employees expect from their engagement experience.

Why is employee engagement important?

Employee engagement efforts don’t need to be expensive, but they do need to be intentional. Issues created by poor employee engagement practices can cost your company thousands.

These include:

• Reduced productivity: people don’t work well when they’re unhappy. If teams are consistently falling short of productivity targets you know to be reasonable, there’s a good chance they’re unhappy at work
• Absenteeism: unhappy employees stay at home and use more sick days and mental health days than those employees who enjoy their jobs and work environments
• Presenteeism: Between May 2021 and November 2022 alone presenteeism rose by 18%. As the cost of presenteeism has historically been found to significantly outweigh the cost of absenteeism, this is one common challenge for engagement leaders to tackle.
• High employee turnover: if someone is disengaged, it makes them more likely to leave. Replacing employees is super expensive (think six to nine months’ salary, plus up to 213% of the total annual salary depending on the seniority of the position). Along with being a cost drain, the extra workload will put pressure on your other, potentially unhappy, employees while you find a replacement
• Employer brand damage: a stream of employees leaving your organization won’t do your reputation any good. Not only will you end up with a large list of vacancies, but you’ll also struggle to find people to fill them. With more job seekers than ever using online review sites, such as Glassdoor, to screen companies before they apply, a poor reputation for employee engagement has never been so damaging

This creates a cycle that your organization doesn’t want to slip into. Breaking it, or making sure that your company doesn’t start to slip down it, is an essential task that requires time and dedication to tracking — and improving key metrics.

3 core benefits of employee engagement

Gallup provides interesting insights on the benefits of employee engagement. Organizations with highly engaged employees experience:

As you can see in the employee engagement statistics above, there is a vast array of benefits to be gained from increased employee engagement. In the below sections, we’ve found some of the most compelling evidence for three core benefits of employee engagement:

1. Greater discretionary effort
2. Improved job satisfaction
3. Increased employee retention

Greater discretionary effort

Improved discretionary effort offered by engaged individuals is one huge benefit of employee engagement initiatives.

Those with high engagement levels often perform above expectations and develop meaningful relationships with their peers, contributing to improved outcomes for everyone involved. These efforts are what is known as ‘Discretionary Effort’.

The discretionary effort your employees put in directly impacts the success of your business outcomes, whether it’s your overall employee output rates, your patient safety outcomes and satisfaction levels, or a direct increase to your bottom line.

Improved job satisfaction

Employee engagement has the dual benefit of improving both organizational success and job satisfaction on a personal level. 

This is because engagement initiatives themselves provide employees with more development opportunities, better recognition for good work, and better prospects for career growth. When employees reap these benefits offered to them by engagement strategies, they feel like they make a real impact on the success of an organization, and that what they are doing is meaningful. 

Don’t underestimate the historic power of meaningful work on your employee satisfaction levels — nine out of ten employees would take a lower salary for more meaningful work.

Increased employee retention

Employees are more likely to stay with the organization when they are more satisfied and engaged. 

Research by the IJECM (International Journal of Economics, Commerce & Management) found that job satisfaction is a reliable and relevant predictor of employee retention. Highly engaged employees develop a greater sense of attachment to the organization and become more loyal, resulting in up to a 43% difference in employee turnover according to further employee engagement research.  

How to improve employee engagement

There are a number of ways to improve employee engagement, but, at Blink, we like to think of engagement efforts as being split into three key categories:

1. Delivering on the 10  key drivers of employee engagement
2. Identifying the employee engagement strategies and tactics that work for your employees
3. Ensuring the best employee engagement tools and software

Key drivers of employee engagement

In order to improve employee engagement, you must understand what drives it, and focus your efforts there. What core experiences and tools do you need to provide to your workforce in order to boost the overall employee experience and drive engagement?  

Key drivers of employee engagement include but aren’t limited to: 

1. Safe, dedicated working environment
2. Tools and processes
3. Feeling valued and involved
4. Psychological safety
5. Fairness
6. Ownership
7. Autonomy
8. Progression
9. Leadership
10. Work-life balance.

By focusing engagement efforts on enabling these core engagement drivers, you will be much more likely to see significant engagement improvements.

Employee engagement strategies and tactics

An employee engagement strategy is the plan of action you take to bring about an increase in employee engagement levels. On the other hand, tactics are the individual steps and actions that will get you there. In the context of an employee engagement strategy, this means the tactics are the specific engagement actions your teams take to implement the initiatives outlined in the strategy.

Employee engagement strategies combine a number of tactics, such as the use of team-building exercises, offering career growth opportunities, providing more effective recognition for good work and positive behavior changes, or improving your internal communication processes.

In order to effectively craft an engagement strategy, it’s important to have a clear vision of what you want to accomplish, and how you plan to get there.

By having a clearly defined strategy, it is much easier to measure the success or failure of any engagement tactic you try. When you identify which tactics work and which don’t, you can adjust your future strategy accordingly.

Employee engagement tools

Employee engagement tools are products and tech solutions that enable companies to measure, manage, and improve employee engagement levels.

Employee engagement software comes in many forms, from survey software used to collect employee feedback and communication platforms providing a channel for discussion between teams.Engagement analysis tools can also provide insight into how your engagement efforts are faring.

However, if your staff are juggling a number of platforms and tools for different parts of their work, it will be inconvenient and you're not likely to see great engagement results. That's why an all-through-one engagement super-app is the best choice for any business wanting to consolidate engagement efforts.

A super-app brings together all of your employee communications, engagement surveys, recognition programs, and employee rewards into one, central platform. 

This will not only make your life easier but will also ensure a more consistent experience for employees while enabling you to get an aggregated view of their engagement levels with just a few clicks.

Examples of employee engagement in action

How Go North West achieved 96% monthly active engagement app users

The challenge

Like many frontline organizations facing a digital inclusion gap, Go North West faced challenges when it came to digitizing processes and communications in their organization. Historically, their internal comms were split across various channels, such as emails, mail to drivers' home addresses, depot noticeboards, and unregulated social media platforms. 

With so many paper-based operational processes, Go North West faced high levels of non-adherence and inefficiency. On top of this, they were also facing an industry-wise staff shortage in the wake of the Great Resignation and COVID-19, which made growth for the company more difficult to achieve.

The solution

The first solution to the engagement challenges faced by Go North West lay in using Blink’s Hub — the super-app’s central portal for accessing processes, documents, and tools. Go North West could now use this to share duties,schedule, and running boards for easy access and updating.

After this, the company had to ensure critical information such as route diversions could reach all members of staff quickly and efficiently. This was where the team used the Blink Feed — a company-wide, mobile-first communications channel, supplemented with the use of Chats to fulfill shift swaps and fills and ensure smooth service delivery. 

The team at Go North West also needed to streamline how they provided drivers and other members of staff access to critical processes and resources. This was where Blink’s Digital Forms and Custom Apps stepped in to revolutionize how the organization worked. 

By moving to digital processes from outdated paper-based processes, drivers were able to:

• Request annual leave with a few taps from the app, made easier with functionality such as auto-population and validation  
• Access their schedules through one-click access to DAS-Web 
• Submit near-miss reports via a custom app on Blink, allowing them to log incidents quickly and easily, increasing the number of submissions to drive process improvement

The outcome

The outcome of this engagement tech overhaul was a resounding success. Engagement levels, retention, and digitization efforts were all improved. 

What did this look like in terms of engagement? Well, alongside achieving 96% monthly active app users, Go North West also saw:

• 30,000 opens of DAS-Web per month
• 6,000 Chat messages per month
• 98,000 opens of Hub content
• 17 daily app opens per user
• 186 monthly app opens per user

What a result! Widespread success across the operation, with Go North West achieving its goal of higher engagement.

The use of Blink’s engagement super-app has enabled the team to move into a digital-first future and deliver an efficient service that allows them to better serve their employees — and customers. A win-win for everyone.

Want engagement results like these? Book a free Blink demo today.

How to measure employee engagement

Measuring employee engagement should be a continuous process.

It’s not just something you need to focus on when employee morale is down and stop as soon as it reaches manageable levels… it should be a central part of the HR or People team’s day-to-day activities.

So, before implementing any of the below, ask yourself:

• How much time should we dedicate to this a week?
• Who should be in charge of this area?
• Who can manage the on-the-ground responsibilities associated with this?
• Are there any tools (e.g. a new employee super-app) that could help us manage this workload?

In terms of exactly what to measure and how to measure it, there are two key areas you need to focus on:

1. The data that already exists in your company
2. Data that you actively go out and collect.

Measuring employee engagement using existing data

This is data that your HR team won’t have to set up any new processes for; it (should) already be monitored by various departments. The key here is collating it, as there’s a good chance that inter-departmental silos mean that you won’t necessarily be able to access it right away, let alone see the big picture.

We’re talking about:

• Absence rates
• Employee turnover
• Number of complaints to line managers
• Number of complaints to HR
• eNPS scores
• Customer reviews
• Customer retention
• Sales
• Turnover
• Social media engagement

There could be a myriad of reasons why customer satisfaction has dipped, so take a look at it alongside some of the other metrics listed, over an extended period of time.

For example, do eNPS scores dip when employee turnover is highest? Do customers write poorer reviews when absence rates are particularly high? Start to compare ‘result’ metrics (like sales, turnover, customer satisfaction, and customer retention) with employee wellness to see whether you notice any patterns.

From there, measure, measure, measure! Set up dashboards with all your chosen metrics so that you can track and compare them at a glance. You can then monitor employee engagement via its direct consequences — absence rates going down and productivity going up is a sure sign that your efforts are working.

To assess your current data, an engagement analytics tool can help. It will look at the data you already have (like those mentioned above) to identify how engaged your people really are and provide real-time insights into what might need improvement.

All of the above help to paint a picture of where you are with employee engagement, but they aren’t the only weapon in your arsenal. So, once you’ve got those dashboards up and running, move onto…

Measuring employee engagement by collecting new data

What’s the best, most efficient way of understanding your employee engagement levels?

Just ask them.

Regular, anonymous employee engagement surveys are the most efficient way of doing this. You might see these referred to as “pulse” surveys, and they are so much better for measuring engagement than the traditional annual long-answer survey for the following reasons:

Response rates tend to be higher. It’s much easier to encourage employees to complete three quick “rate on a scale” questions with an optional “any further comments” box than three pages of long-answer questions that they don’t have time to do.

You can keep them focused on one single issue each time. This gives your HR team a much better chance of addressing feedback successfully and sharing what they’ve done to address their co-workers’ concerns.

They encourage constructive feedback. The issue with running an annual survey is that employees see it as their single opportunity to get everything off their chests. 

It’s difficult to respond to 12 months of input from an entire company in any meaningful way, particularly if the topics covered range from disagreement with the company’s strategic direction or low staff retention to dissatisfaction with the options offered in the cafeteria.

How to use your employee engagement data

Whether you’ve noticed that your absence rates are soaring way above your industry average or carried out a highly targeted pulse survey, you need to take action from this data. Understanding exactly how to use your employee engagement data is therefore crucial.

Align key stakeholders with a plan of action

First, sit down with all relevant stakeholders and agree on a workable course of action. Involving stakeholders here keeps things grounded — it’s tempting to offer your workforce the moon on a stick when they’re unhappy, but this isn’t realistic. Avoid promising things you can’t deliver on — broken promises won’t be taken well by your employees, no matter how ambitious they are.

If, for example, your employees have stated they want better quality break rooms or equipment, it’s wise to take the time to align with the leadership suite on whether they have the resources to help with this before you promise a tech overhaul or new break room to your workforce.

Track improvements in data with KPIs

Second, it’s super important to track these improvements against realistic employee engagement KPIs. Change in organizations is gradual, so make sure your targets reflect this and avoid the temptation to try and go from 0 to 100 in three months.

If none of your employees are having regular one-to-one contact with their line managers, an example target structure could look like this:

• 3 months in: 20% of all employees having regular catch-ups
• 6 months in: 40% of employees
• 9 months in: 60% of employees
• 12 months in: 80% of employees

You could also consider how you roll this out. It’s much easier to coordinate regular catch-ups for office-based positions, so you could focus on getting a full 100% in the first three months for office-based teams as a quick win. Whilst you do this, you can sort out the infrastructure for deskless and dispersed teams to be able to do this further down the line.

Consider new tech

Finally, think about any tools that might help you meet these targets and/or address employees’ concerns.

There’s now plenty of workplace tech to help with a range of issues, like employee apps to help communication, productivity software to help meet targets, and advanced CRM features that make meeting customer needs much easier for frontline employees.

Check with your leadership team to see what sort of support they could offer here. They’ll be looking for a solid return on investment and plan before giving the green light, so make sure that if you’re making a direct request for new software, you build a solid business case about why you need it.

Download: the essential guide to executive buy-in for frontline employee experience

Communicate your plan of action

The golden rule: never assume that your workforce will notice your efforts to improve things without you communicating it.

Your workforce is busy, and meaningful change takes time — so you’re not going to make everything perfect right away. To really show your employees that you’ve taken their feedback on board, you’ll need to be explicit.

Include announcements about your planned improvements into your internal communications strategy. If you’ve conducted a pulse survey, share the results. This is a gesture of transparency that people will really appreciate—and emphasizes that you’re taking employee feedback seriously.

When announcing any improvement plans, consider:

• The channel that would work best: would more people see it via email, on a noticeboard, or via a mobile-first employee app?
• The frequency of your communication: how frequently should you update your employees on the progress you’re making towards these goals

You could also consider providing updates in person at company meetings, as this adds a welcome personal touch.

Remember the small things alongside big things

Big, organizational changes take time, but there are smaller things you can do for your workforce in the meantime.

Reworking the employee journey so there are more obvious routes for internal promotion takes time. Easier things like upgrading the coffee machine, setting up a couple of lunchtime clubs, or getting a pool table for the break room does not.

Implementing a couple of easy-to-manage changes (either that your workforce has specifically asked for, or just off your own back) emphasizes your commitment to improvement while you’re working towards the more structural stuff. It’s not a substitute, but it is a good reminder to your workforce about what you’re trying to do.

Blink. And your employee engagement strategy takes shape. 

Blink is the all-through-one engagement super-app that your business needs to make sure employee engagement isn’t an extra task on your list, but part of a holistic approach to people management.

Our platform includes all the tools you need for effective employee engagement, from surveys and feedback loops to recognition programs and rewards. We also provide comprehensive reporting dashboards and insights to monitor progress, track performance, identify problem areas and create actionable plans. 

When it comes to employee engagement, Blink is the perfect solution for businesses of all sizes. 

No matter where you are in your engagement journey, we’re here to help you create the best possible experience for your employees and drive maximum success for your business.

Get started with Blink today.

2022: the year BYOD policy finally became mainstream? 

Towards the end of the 2010s, BYOD was considered on its way out. The balance between good data security and infringing on employees’ private lives was difficult to manage, and buy-in rates were low.

Now, however, employers are adopting BYOD in their droves. 

Why? 

If you’re thinking ‘COVID. Definitely COVID’, you’re about 90% of the way there. 

Of course, the shift to remote and hybrid working has played a huge role in widespread BYOD adoption. With employees adept at managing workloads using personal devices, and 97%  of workers looking to work remotely at least some of the time for the rest of their career, BYOD offers an IT policy that is flexible and easy to maintain.  

Equally, it’s not the only factor that has contributed: 

• The speed, resilience and availability of 5G make remote working significantly easier from a wider range of devices.
• Increasing usage of smart IoT to increase productivity, including smart speakers and enhanced wearables. With 1.3 billion projected subscriptions to IoT-related technologies in 2023, this is very much an emerging use case for BYOD.

With the increase in remote working since COVID and consumer tech evolving rapidly, now is the time to think about tightening up your BYOD policy, or creating one from scratch if you don’t have one already. Here’s what you need to know, with a bring your own device policy template included at the end of the article. 

What is BYOD policy?

According to the UK’s National Cyber Security Centre: 

“BYOD is the concept of employees using their personally owned device(s) for work purposes.

With BYOD, an organization has ownership of the corporate data and resources that may be accessed or stored on a device, but the device itself is the property of the user.”

Following on from this, a ‘bring your own device’ policy is the set of rules and regulations both employee and employer need to follow to make this work. Ultimately, it’s about maintaining a balance between your employees’ privacy and your IT security needs as an employer. 

You might be partially BYOD without even realizing it! For most businesses, the big use case is smartphones. If you’ve ever asked employees to use their smartphones for any work-related purpose, that’s a BYOD policy. This could include: 

• Running work social media accounts
• Installing employee apps, workplace instant messenger or any other internal comms tool
• Taking work-related calls
• Using it to track mileage, manage driving routes
• Expense filing (via uploading photos of receipts, for example)

In fact, you’re very much in the minority if your employees don’t use their personal phones for any business activity – 87% of companies depend on their employee’s ability to access mobile business apps from their personal smartphones.

What are the benefits of BYOD?

BYOD policies can:

• Save your business money on recurring hardware spend (bear in mind that most laptops will need to be replaced every few years, and that you’ll need to keep buying more as your business grows its headcount!)
• Help establish remote working as a viable option. New employees have everything they need to start immediately and aren’t held back by not having the right equipment. 
• Increase employee productivity, as people can work with whichever device best fits their needs and preferences.  

When managed well, BYOD is flexible, affordable, and accessible. Employees save time by working with the devices they like best, and you can implement a mobile-first approach without a huge expenditure on company smartphones. 

What are the challenges and risks of BYOD? 

The biggest issue BYOD workplaces face is data and device security. Whilst you can set up fair usage policies and train your employees in good security practices, you can’t completely dictate how they use their personal devices. 

Let’s say you have a BYOD policy and you’d like your employees to install a mobile intranet app on their personal smartphones. After initial installation, you have no direct control over: 

• How often each employee installs updates
• Where they take their smartphone
• Who uses the smartphone
• What else they install on their smartphone and how they use it

All of these are major security risks when it comes to corporate data. Whilst personal devices are increasingly a target for hackers, even the most mundane everyday accident can pose a threat. 

Did your employee leave their phone unlocked on the bus? 

Could children or other family members access work info by accident? 

Instances like these can pose a huge risk. You’re also relying on employees to have access to devices that will support the software you want them to use. This might be a fair assumption for some workplace demographics (salaried, management level employees) but shouldn’t be taken as a given. 

That’s why, if you’re serious about BYOD, you’ll need to give some serious thought to: 

• Making your policy comply with a wide range of device types 
• Providing adequate IT support for personal devices
• Creating a policy that is seen as fair by employees, and doesn’t infringe on their personal lives 

Creating a bring your own device policy

Want to benefit from the flexibility and cost savings BYOD offers, without turning your workplace into your IT security team’s worst nightmare? A solid BYOD policy is the answer. Follow these steps for a safe and secure workplace.

Preparing for and creating a BYOD policy: 5 steps to success

Decide which apps employees should be able to access from personal devices

In terms of risk, there’s a difference between your employee’s personal calendar tool, a project management solution and your business’s accounting app. Consider which level of security you’re comfortable granting access to in a less-regulated environment – you might want to keep systems with particularly sensitive info away from BYOD policies. 

Decide which personal devices your employees can use for a BYOD policy

Weigh up risk vs reward here. If you already have a policy for using company laptops and have an entire cupboard of them to distribute, you might be better off sticking with them. Be sure to consider the implications of smart speakers and IoT devices too. 

You might also want to impose an age limit on devices your employees use. Older devices that don’t support the latest software and operating system versions are a huge risk as weak points become well documented by hackers. 

Set up reasonable security controls

Again, this is a balancing act. Your employees are likely to be more than happy with some security protocols on their device – this helps protect their personal information too! Equally, they might become understandably bitter about completing a 15-factor authentication process every time they check their WhatsApp. 

You could start with a requirement to password protect their device, with biometrics if available, and add two-factor authentication for each business app they need to login to. A screen that locks after a set period of inactivity is also useful. 

Check your SSL certificates

An SSL certificate is a snippet of code on your web server that makes online communications more secure. If employees need to view confidential information such as financial accounts or sensitive personal info like payroll and benefits, an SSL certificate helps ensure they can do that safely. 

Mostly, this is a job for your IT team – but it’s good to be aware of it whilst drawing up the rest of your policy. 

Outline BYOD expectations for employees and provide training 

Your employees know how to use their own devices – but don’t take it as a given that they’re completely up to speed on the latest IT security know-how.

That’s why regular IT security training is vital. Cyber threats are constantly evolving, and what was good practice 18 months ago might be out of date today. Make it part of your onboarding process, and ensure that you have e-learning top-ups every year for maximum impact.  

BYOD Do’s and Don’ts

Looking for a quick guide to BYOD security? Share these do’s and don’ts with your employees as a handy reference!

DO

- Keep your passwords secure and change them regularly

- Use biometric features for device security if possible

- Download all updates as soon as you can – 40% of adults put this off, despite the fact out-of-date operating systems contributing to some of the biggest malware attacks in recent years

- Report any lost or stolen devices to IT within 24 hours

- Complete our refresher training regularly so you’re aware of the latest threats

DON’T

- Share your device passwords with anyone

- Screenshot or copy company data to other locations on your device

- Access systems that you don’t need to

- Access sensitive data in crowded areas without a screen protector

- Leave your device unattended for any length of time

BYOD policy examples

A basic, top-level BYOD template looks something like this: 

Introduction

Lay out what the policy is for and why it’s needed

Acceptable use

Explain what employees can and can’t do with a device used for BYOD

Supported devices

List what devices your IT team can support for BYOD access to business systems 

Security

Outline the security expectations for employees’ BYOD. 

Risks/disclaimers

Explain the risks of BYOD policy, what to do if a device is compromised, and how the business deals with security breaches. 

Want to see this BYOD template in action? Check out a real-world example here. 

BYOD policy: final thoughts

Plenty of businesses use BYOD solutions successfully, 24/7. With the right foundations, bring your own device can be a safe, accessible and flexible way of managing remote, hybrid and mobile workforces in particular. 

A solid BYOD policy is vital to unlocking these benefits. Too vague, and you risk security issues developing that you have no direct control over. Too overbearing, and your employees will start to resent it, disengage, and find workarounds. 

Set clear expectations, provide regular security training and be open to discussion with employees for the best results. Offering to pay a percentage of the value of the device each employee uses for work isn’t necessary, but it’s a nice touch that says “We appreciate what you’re doing for us”. And, in the long run, that will pay off significantly. 

Learn more about Blink, a workforce app designed to work perfectly on your employees’ own smartphones

As companies search for more agile, user-friendly solutions for internal communication and employee engagement, many are exploring Interact intranet alternatives that offer better customization, modern UX, mobile access, and integrations. While Interact has been a long-standing player in the intranet space, users often cite limitations around design flexibility, content sprawl, and admin complexity—especially for organizations with hybrid or deskless teams.

In this post, we’ll explore the top 10 Interact Intranet alternatives for 2025. Whether you're looking to enhance employee experience, streamline communications, or drive engagement across distributed teams, this list will help you compare platforms based on strengths, potential drawbacks, and pricing.

What to look for in an Interact intranet software alternative

When evaluating Interact intranet replacements, keep these key factors in mind:

• Ease of use: Can employees navigate the platform without heavy training?
  
• Mobile accessibility: Is there a native mobile app with full functionality?
  
• Customizability: Can you brand and structure the experience to match your organization?
  
• Engagement features: Does it go beyond file storage and announcements to include recognition, surveys, or social feeds?
  
• Integrations: How well does it connect with tools like Microsoft 365, Slack, HRIS platforms, or scheduling software?
  

The top 10 Interact intranet alternatives

#1. Blink (best overall Interact intranet software alternative)

Blink is the modern employee experience platform that unifies communication, engagement, and productivity into a single app—without the complexity of a traditional intranet. Unlike Interact, Blink delivers a streamlined, mobile-first experience that actually gets used—whether your workforce is corporate, remote, or frontline.

With Blink, you can publish updates in real-time, manage compliance workflows, integrate with the systems your teams already use (like Kronos, SharePoint, or Workday), and give employees a single place to access everything from HR resources to payslips to scheduling tools.

Blink also stands out with its analytics and targeting capabilities, ensuring every message lands with the right audience—something many Interact users struggle with.

Pros

• Mobile-first and intuitive UX
• Powerful integrations and real-time analytics
• Drives measurable engagement at scale

Cons

• Not ideal for companies that want a static intranet experience
• Enterprise plan required for advanced customizations

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#2. ThoughtFarmer

ThoughtFarmer focuses on social intranet features and knowledge sharing. It’s designed for ease of use and supports both top-down and peer-to-peer communication, making it suitable for collaborative teams.

Pros

• Clean UI and strong support for content management
• Good for mid-sized organizations
  

Cons

• Limited customization for branding
• Mobile app lags behind desktop features

#3. Jostle

Jostle promotes employee engagement through a simplified interface, making it easy to share news, connect departments, and celebrate culture. It’s best suited for organizations that don’t want to invest time in heavy customization.

Pros

• Easy onboarding and admin tools
• Strong emphasis on culture-building

Cons

• Limited integrations with enterprise platforms
• Less flexible for complex org structures

#4. Simpplr

Simpplr is a sleek, AI-powered intranet focused on enabling internal communications. It emphasizes intelligent content distribution and automation, appealing to large enterprises with robust content strategies.

Pros

• AI-driven content delivery
• Enterprise-grade scalability
  

Cons

• Can be complex to deploy
• Higher cost for small teams

#5. MangoApps

MangoApps is a modular platform that blends intranet, communication, and task management into one tool. It’s ideal for companies that want a little bit of everything in a single environment.

Pros

• Extensive features from wikis to task tracking
• Good for hybrid teams

Cons

• UI can be overwhelming for new users
• Setup may require IT support

#6. Staffbase

Staffbase offers a mobile-friendly intranet focused on internal comms and employee engagement. It’s often chosen by large organizations with complex communication needs.

Pros

• Strong internal comms features
• Personalized content targeting
  

Cons

• Enterprise-focused pricing
• Less flexible for small teams or startups

#7. Axero

Axero’s Communifire platform delivers an all-in-one intranet solution with collaboration tools like forums, blogs, and task management. It appeals to organizations that want both communication and project tools in one place.

Pros

• Broad range of features
• Community-style interaction tools
  

Cons

• Learning curve for new users
• Less mobile-optimized than some competitors

#8. Microsoft SharePoint

SharePoint is one of the most well-known enterprise intranet platforms, offering deep integration with Microsoft 365. It’s extremely flexible but often requires IT and governance to manage effectively.

Pros

• Deep Microsoft 365 integration
• Highly customizable

Cons

• Steep learning curve
• Not built for employee engagement

#9. Workvivo

Workvivo blends intranet and social engagement features, positioning itself as a digital hub for company culture. It’s especially strong in recognition and community-building use cases.

Pros

• Built-in recognition and community tools
• Engaging UX for culture-first organizations
  

Cons

• Limited document management capabilities
• Not as flexible with integrations

#10. Happeo

Happeo is a Google Workspace-native intranet that integrates deeply with Google Drive, Gmail, and Calendar. It’s a good option for companies that are fully embedded in the Google ecosystem.

Pros

• Seamless Google Workspace integration
• Strong search and navigation features
  

Cons

• Less functional for Microsoft-based companies
• Lacks some advanced comms features

Final thoughts: Choosing the right Interact intranet alternative

Finding the best Interact Intranet alternative comes down to your organization’s goals—whether it’s boosting engagement, simplifying communication, improving mobile access, or replacing outdated tools.

For companies that want a modern platform that employees actually use, Blink stands out as the top choice. It combines everything Interact offers with better usability, mobile functionality, and real-time engagement tools—making it ideal for the future of work.

Whether you're a global enterprise or a growing mid-sized team, there's an intranet solution on this list that can help streamline your internal communications and empower your people.

‍

Why teams choose Blink over Interact Intranet

Interact is a solid traditional intranet, built primarily around desk-based content and document management. Blink is built the other way round: mobile-first, no corporate email required, and used daily by frontline teams at McDonald's, Domino's, and Chick-fil-A. See our full comparison on mobile access, chat, and frontline engagement.

What makes him awesome?

Stephen has been with Go North East since 2013. He has spent time as both a PCV driver and Depot Detailer, and works at the Percy Main depot in Newcastle. Stephen goes above and beyond to help staff everyday, despite the inherent challenges of the job. He spent over 23 of his earlier career with the Royal Air Force, and this strong work ethic and focus on teamwork carries through to everything he does. He never fails to maintain a high level of quality and professionalism in his work, helping to provide a best-in-class service to the people of Newcastle. 

Nominated By: Karl Roper, Operations Supervisor

“Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organization forward.” — Joy Gumz

Keeping that train on the right track is the job of a project manager. You have to look at project deadlines, budgets, and deliverables. Then, craft a project plan that achieves the desired project outcomes.

But projects can be derailed by any number of issues. Poor communication. Changing stakeholder expectations. Unidentified risks. Ineffective workplace tools.

So preparation is key. Every good project manager tries to identify and avoid potential pitfalls. That’s why, in this article, we help project managers prepare for their next project.

Read on to discover our ten tips for successful project management.

How do you manage a project effectively?

Effective project management means setting a clear project plan and using the right tools to monitor progress. The best project managers can manage setbacks while keeping the company's goals and workflow on track.

Here are five tips for successful project management:

1. Foster clear and effective communication

The Project Management Institute (PMI) 2023 Pulse of the Profession report reveals a range of “power skills” for project management, as agreed by project managers.

Top of the list? Communication. 68% of survey respondents say that communication is critical to achieving organizational objectives.

Effective project management relies on communication — and not just any kind of communication. To be successful, projects require open communication. Information needs to flow freely between all relevant parties to ensure timely project progress. 

Without this type of communication, your project team becomes inefficient. Collaboration is near impossible. You find it hard to share updates with key stakeholders. Motivation and engagement are likely to dip, too.

With that in mind, here’s how to establish effective communication during projects:

• Hold regular meetings with team members to ensure everyone is on the same page. Clarify deliverables and deadlines. Use these meetings as an open forum, where the project team can share any concerns or ideas.
  
  
• Use communication tools — like Blink’s super app — to communicate over messages and in real-time, even when your project team isn’t working face-to-face.
  
  
• Send project reports to relevant stakeholders regularly, making them aware of any project changes or new developments.
  
  
• Be a good listener. Consider multiple points of view, not just your own. That way, you use all of the skills and expertise within the project team to come up with the best possible solutions.

2. Set clear goals for your project

A great project manager starts by setting goals. Clear goals keep your team focused and aligned. They aid productivity and decision-making.

Well-defined goals also help you decide what project success looks like, making it easier to assess your project once it’s finished.

So before you dive into tasks, ensure you understand the overall mission and objectives of the project. Set the parameters of your project, too. You need to know which tasks you’ll be tackling and which deliverables are expected, along with the timeframe and budget allocated.

With projects becoming more complex, you might like to go further, setting SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals. You should end up with something like this:

• An understanding of your project goals and how they align with stakeholder expectations
• Project SMART goals and associated metrics
• A clear definition of what return on investment (ROI) means for this project

Once you’ve established your overarching project goals, you can break these down into smaller, more manageable tasks.

3. Create a schedule

A thoughtfully crafted schedule helps a project to run more smoothly. It guides your team to complete project tasks on time, while managing stakeholder expectations, too. It also reveals which tasks are dependent on others, helping you to allocate resources effectively.

To create a project schedule, you need to put all project tasks into a logical sequence, taking into account any dependencies between tasks. You can use project management tools (or just a stack of sticky notes) to visualize project progress.

Next, estimate the duration of each task, using historical data or the past experiences of your project team. You can then identify the longest path of dependent tasks — also called the critical path. This is the project’s shortest completion time.

From this point, you need to:

• Assign resources — including team members, equipment, and materials — adjusting your schedule if resources are needed in two places at once
• Establish milestones and deliverables so you can make sustained progress toward your final project deadline
• Communicate the schedule, sharing it with the project team and key stakeholders
• Use project management tools with features like Gantt charts, time tracking, and Kanban boards to help your team track their progress

4. Use the right tools to monitor progress

It's easier for your team to operate efficiently with the right project management software. Nothing slips through the cracks because everyone can see what needs to be done. If any of your team is working remotely, then this type of tech is critical to project success.

It provides a centralized location for project documents, files, and communication. It allows easy assignment and tracking of tasks. The best software also provides reports and dashboards that summarize project information and facilitate better decision-making.

When selecting a project management software, here’s what to look out for:

• Features that match the complexity of your project and can scale with you as you grow. That way, you're not forced to switch to another software further down the line.
• A streamlined solution. You need a tool that integrates with the workplace software you already use so teams don’t have to log in and out of multiple accounts.
• A platform that’s available on your teams’ preferred devices. If your team members are working remotely, make sure there's an employee app available for mobile devices.
• A clean, modern design that minimizes distractions and a user-friendly dashboard that involves little to no learning curve for your project team

5. Assemble a multi-skilled team

A project is only as good as the people who work on it. You need the right mix of personalities and skills to aid productivity and minimize friction. Get it right and you’ll improve project efficiency and outcomes.

So what traits should you be looking for when selecting project team members?

• They must have excellent communication skills and be able to interact with lots of different people
• They should have basic knowledge of project management methodologies such as Agile and Waterfall
• They must be highly organized so they can keep on top of tasks and meet deadlines even under significant pressure
• They should be familiar with project management software — and happy to use your chosen platform

Remember that the most skilled employees may need some training to thrive as part of a project team. So be willing to invest in their personal and professional development to cultivate those essential soft skills.

6. Motivate your project team members

Skilled project managers know there are times when Waterfall diagrams, Gantt charts, and work breakdown structures aren’t enough to get your team over the finish line. These things definitely help. But the best teams have something else in their favor — motivation.

Gallup research shows that motivated, engaged employees make fewer mistakes. They’re also 17% more productive than their less motivated peers.

Of course, project managers don’t have complete control over employee motivation. But there are some things you can do to increase motivation and employee engagement.

• Recognize the effort and achievements of your team, praising them publicly on shared communication channels
• Create a supportive culture, where all people and their contributions are valued and where work-life balance is respected
• Reduce friction by giving teams the tools and resources they need to communicate and complete tasks effectively
• Don’t micromanage — trust teams to get the work done and encourage team members to share ideas and suggestions

7.  Identify and plan for risks

Risk management is a crucial aspect of project management. That’s because unidentified risks can derail a project. They cause unexpected problems that impact budgets, deadlines, and deliverables.

In the planning stage, project managers need to recognize and assess project risks. By building these risks into your project plan, you’ll find it easier to keep the project on track.

To plan for risks in project management:

• Identify risks. Review past projects and brainstorm with your project team to list potential risks.
• Use SWOT analysis. Identify strengths, weaknesses, opportunities, and threats in relation to each risk.
• Determine the probability and impact of each risk, giving each risk a score.
• Prioritize risks with the highest score, finding ways to mitigate or avoid these risks where possible

Once your project has ended, take the time to identify and document any lessons learned. It could be that unexpected risks in this project help you to avoid similar risks in the next one.

8. Identify and interact with key stakeholders

Stakeholders are the people who have a vested interest in your project and those who are affected by project outcomes. Some will be directly involved in the project, some will influence decisions, and some just need to be kept in the loop.

Nurturing stakeholder relationships helps your project to run more smoothly. It ensures that you get stakeholder support, with vested interests understanding and agreeing to your project plans.

Here’s what you need to do to create strong relationships with stakeholders:

• Communicate with stakeholders early in the project to establish trust
• Find out how stakeholders want to receive information. Which communication channels do they prefer? Do they want you to provide high-level summaries or in-depth reports?
• Tailor communications to the interests and concerns of each individual stakeholder and resolve any issues proactively
• Engage stakeholders with regular meetings and clear channels for feedback

9. Be a leading example

As a project manager, you need to lead by example. If you demonstrate the behavior, values, and work ethic you expect from your team, your team is more likely to follow suit. You positively influence their approach to work and bolster your own authority, too.

This type of leadership approach also encourages open communication. When team members see you acting with integrity, they’re more likely to trust you. This makes them feel more confident and comfortable when sharing their ideas or concerns.

The best project leaders are:

• Ethical. They treat all team members fairly and communicate transparently and honestly at all times.
• A team player. They take responsibility for their own mistakes and share credit with the whole team.
• True to their word. They deliver on their promises and meet deadlines.
• Proactive. They seek to resolve challenges and conflicts as they arise.

Lead by example and you improve team communication and performance. This helps you achieve project goals more efficiently and effectively.

10. Ask questions

Some leaders like to behave as if they have all the answers. But the best project leaders ask the important questions.

They tap into the collective expertise of their project team so they have all the information they need. They also ask questions of stakeholders so they understand exactly what’s expected.

This approach helps to improve project collaboration and engagement. It also facilitates crystal clear communication. You clear up any doubts, challenge assumptions, and identify potential risks.

With information from all relevant parties — and no questions left unanswered — you’ll find it easier to make decisions and solve problems throughout the course of your project.

What are the most common project management problems?

No project is plain sailing. Here are some common problems to look out for when managing projects.

1. Scope creep

Scope creep is the gradual expansion of a project’s scope beyond its initial objectives. This impacts a team’s ability to complete a project on time, on budget, or in a way that meets project goals. It can also leave everyone — project team and stakeholders — feeling dissatisfied.

A study by the PMI showed that scope creep affects up to 39% of projects. It’s a problem usually caused by stakeholders changing project conditions — things like budget, deadlines, or deliverables. Scope creep can also occur when project scope is not adequately defined or documented at the outset.

To avoid scope creep, you need to proactively engage with stakeholders during the project planning stage. Pin down their requirements and expectations, then get their approval once you’ve put a plan together.

You may also like to establish a change control board or a change request process. This means you have a fixed and logical way to consider and respond to proposed changes.

2. Poor communication

Poor communication is at the core of most project failures. It undermines cohesion and clarity. It opens the door to misunderstandings between your team members and stakeholders. It also serves to erode trust.

This is why it’s so important to establish an open dialogue from the very start of a project. By communicating transparently and collaboratively, you create an environment where everyone shares information and pulls in the same direction.

Communication tools also come in useful. The right internal communication tools helps you to maintain consistent, two-way communication throughout the whole project.

3. Financial setbacks

Wellingtone reports that only 34% of companies mostly or always complete projects while remaining on budget. This is a big issue because a project can only provide the expected ROI if it’s delivered within budget.

So what can you do to keep a project on the right financial track?

We talked a little earlier about project risks. These risks can cause unforeseen costs. So good risk identification and mitigation is crucial.

You also need to ensure the right level of visibility and control over project expenditure. Establish a clear process for tracking and approving expenses to prevent project budgets from spiraling out of control.

Final thoughts on successful project management

We hope that these project management tips help you make a success of your next project. If you take one thing away from this article, let it be this — communication is the foundation of any successful project.  

Whether you’re motivating your team, brainstorming risks, or liaising with project stakeholders, frequent, open communication makes your job easier.

It supports positive teamwork and ensures you keep key stakeholders in the loop. It also facilitates informed decision-making and problem-solving.

Luckily, there are lots of communication and collaboration tools that can help.

With the Blink super-app, project teams can communicate seamlessly. They can share critical documents, launch surveys to gather stakeholder feedback, and recognize one another’s hard work.

Blink also integrates with a range of popular project management software. This means your teams can access communication and project management tools from one user-friendly interface. You can streamline the project process and prevent app overwhelm for your teams.

Want to see Blink in action? Schedule your personalized demo today.