From Workplace to Blink - the future of employee experience.
Sean Nolan
Published:
May 15, 2024
Last updated:
September 24, 2024
What we'll cover
Today marks the beginning of a new dawn in digital employee experience. In the next 12 months, 7 million workers will have to transfer from Workplace by Meta to another solution. This represents a fundamental opportunity for us to uplift the experience of 7 million workers, by migrating to a more modern, integrated digital platform for work. A platform that combines communications with broader connectivity to applications, information and workflow.
Workplace by Meta was a great product, but it hasn’t kept up with the developments in recent years as Meta prioritized and moved on to new projects. We’ve already helped many organizations migrate from Workplace to Blink, and they’ve experienced the benefits of our ‘super-app’ and integrated experience. This new approach appeals to all workers in a way ‘social at work’ never did, especially with deskless workers.
As a company, our priority right now is on the 7 million Workplace users who will be losing access to technology over the next 12 months. Employees apps should never be “just about good enough" technology, they make the experience of being employed a simple and fulfilling one. Whether it’s communicating with peers, finding out news or accessing systems, these products, when built and implemented well, become indispensable to day to day working life, so to have that taken away will no doubt be disruptive for employees and employers alike.
My biggest disappointment in all of this though, is the decision to name a solitary preferred migration partner, which won’t meet the needs of many Workplace customers. Buying technology is a significant event for any business, and takes significant time and effort to choose what is right for you, and your people. So the decision for Meta to direct their users to a single platform on the mistaken assumption that it will meet their operational needs, is quite honestly baffling. It’s made more baffling by the fact Blink and other vendors already have the proven capabilities to seamlessly migrate Workplace customers. And for many companies, the best solution for them won’t be the ‘default’ one.
One size fits all is never the correct approach in employee technology. You as leaders know your people and company, and likely spend weeks and months picking what you decided was best for you….to then wake up on a Tuesday morning in the middle of May and be told that you’ll be using a new platform next year? It just doesn’t feel right. As leaders, you deserve the ability to choose what is right for you, and that feels like it’s being taken away.
My advice to any leaders impacted by the closure of Workplace is to pause and take a look at the alternatives. This is an opportunity to upgrade your digital experience, not simply accept the like for like solution being offered.
At Blink, we specialize in helping companies reach every worker - especially the hard to reach deskless workforce. Our in house, digital transformation consultants work with customers to ensure a frictionless move from one platform to another, and then partner with you to improve the metrics that matter to you, including engagement, retention and efficiency.
Visit https://www.joinblink.com/workplace today to book a migration consultation with one of our team. We want to give you the power to make the right choice for you and your team.
Today marks the beginning of a new dawn in digital employee experience. In the next 12 months, 7 million workers will have to transfer from Workplace by Meta to another solution. This represents a fundamental opportunity for us to uplift the experience of 7 million workers, by migrating to a more modern, integrated digital platform for work. A platform that combines communications with broader connectivity to applications, information and workflow.
Workplace by Meta was a great product, but it hasn’t kept up with the developments in recent years as Meta prioritized and moved on to new projects. We’ve already helped many organizations migrate from Workplace to Blink, and they’ve experienced the benefits of our ‘super-app’ and integrated experience. This new approach appeals to all workers in a way ‘social at work’ never did, especially with deskless workers.
As a company, our priority right now is on the 7 million Workplace users who will be losing access to technology over the next 12 months. Employees apps should never be “just about good enough" technology, they make the experience of being employed a simple and fulfilling one. Whether it’s communicating with peers, finding out news or accessing systems, these products, when built and implemented well, become indispensable to day to day working life, so to have that taken away will no doubt be disruptive for employees and employers alike.
My biggest disappointment in all of this though, is the decision to name a solitary preferred migration partner, which won’t meet the needs of many Workplace customers. Buying technology is a significant event for any business, and takes significant time and effort to choose what is right for you, and your people. So the decision for Meta to direct their users to a single platform on the mistaken assumption that it will meet their operational needs, is quite honestly baffling. It’s made more baffling by the fact Blink and other vendors already have the proven capabilities to seamlessly migrate Workplace customers. And for many companies, the best solution for them won’t be the ‘default’ one.
One size fits all is never the correct approach in employee technology. You as leaders know your people and company, and likely spend weeks and months picking what you decided was best for you….to then wake up on a Tuesday morning in the middle of May and be told that you’ll be using a new platform next year? It just doesn’t feel right. As leaders, you deserve the ability to choose what is right for you, and that feels like it’s being taken away.
My advice to any leaders impacted by the closure of Workplace is to pause and take a look at the alternatives. This is an opportunity to upgrade your digital experience, not simply accept the like for like solution being offered.
At Blink, we specialize in helping companies reach every worker - especially the hard to reach deskless workforce. Our in house, digital transformation consultants work with customers to ensure a frictionless move from one platform to another, and then partner with you to improve the metrics that matter to you, including engagement, retention and efficiency.
Visit https://www.joinblink.com/workplace today to book a migration consultation with one of our team. We want to give you the power to make the right choice for you and your team.
What we'll cover
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On 14th May 2024, Workplace from Meta announced that it would be closing, leaving its rumored 10 million users looking for a new digital home for communication and engagement.
Blink and Workplace share many features, but ultimately Workplace by Meta is a communication tool, and Blink’s platform is designed to be used as an all-in-one communications app and intranet replacement.
How they’re similar
Employee newsfeed
Workplace is explicitly designed to feel like a natural extension to Facebook, so the user experience is streamlined and simple to use. But the emphasis on socialization may not be suitable for every work culture, and some reviewers mention, “The easy access to the Facebook newsfeed keep distracting me from my works for hours.”
Blink’s real-time Feed is easy to understand and engage with because of streamlined, familiar options like reactions and comments. But Blink blends the social engagement features users naturally gravitate towards with business-minded additions. The newsfeed is also personalized based on each employee’s team, interests and role, and content categories are segmented, reducing social ‘noise’ in the feed. Employees can also filter their newsfeed, so they never miss what they need to see.
Finally, Blink Assist uses AI to aid and empower employees at all levels of a business to create and share content.
This makes Blink a strong Workplace alternative for companies that want to encourage engagement without distraction.
Chats
Both platforms have similar chat features useful for teamwork and project management, supporting file sharing, GIFs, images and videos.
Both platforms enable users to create custom chatrooms based on teams, workgroups, or topics. When work is done, users can turn off notifications or set their status as away.
When the task requires extensive communication over video, both platforms enable remote teams to start a video call right from the chat group. The only difference is that Workplace does this through its proprietary video app, while Blink integrates with Zoom, Google Meet, and Teams to fulfill the same role with more flexibility.
Employee engagement
Both platforms facilitate employee engagement by providing tools for feedback collection such as surveys and polls, colleague recognition posts, milestone celebrations, and new starter introduction videos.
Blink provides richer survey functionality, including milestone surveys for example during the onboarding process, and sentiment analysis to understand where and why employees are disengaged.
How they’re different
Knowledge Library / Digital Hub
Workplace’s intranet replacement is its knowledge library, organized by an unlimited number of group pages. The library is static, and some reviewers say, “It is not always the easiest to locate what you are looking for.”
Blink improves upon the outdated intranet concept with its Hub. It aggregates essential documents, pulls relevant documents from third parties like Sharepoint provides seamless access to HRIS, roster system, benefits, learning tools etc. through single sign-on.
Blinks forms and custom microapps can fully digitize manual processes and workflows, offering significant operational improvements.
If you’re looking for a powerful all-in-one communications app and intranet replacement, Blink is a good Workplace alternative.
Analytics
Workplace’s insights panel can tell you how active your members are, the top contributors, sentiment analysis etc.
Blinks enhanced workforce analytics go far beyond usage data. Our analytics collate and correlate multiple data points to provide a breadth of insight on your workforce. These can be drilled down to department, manager, location level to provide deeper, actionable insight. Your dedicated CSM can help you to turn actionable insights into action plans which can be distributed via automated notifications through the feed to ensure that action happens and track the impact of actions
Dedicated customer support manager
With Blink, your organization receives a personal implementation manager and the support of our broader team of experts to design a solution to meet your objectives and see you through onboarding to ensure successful implementation with 90%+ activation.
Then, a customer success manager helps you optimize the app for your needs and to improve key metrics like reach, engagement, retention and efficiency.
You get regular check-ins and personalized support 24/7, forever, no matter your subscription tier.
Support from Workplace by Meta is much less personalized. When you need something, you have to fill out a form and wait for a customer service agent to get to your ticket with a turnaround time of 24 hours.
For advanced support (with turnaround time below four hours), Workplace charges $2 more per month, per user.
That’s why Blink is a great Workplace alternative for organizations that place a high priority on customer service.
One app vs. two
Workplace by Meta requires each employee to download two apps on their phone: one standard app for groups and the newsfeed and a second app dedicated to the chat function.
Blink’s features are less intrusive and come streamlined with everything ready to use from a single app, making it an excellent Workplace alternative.
Security
Blink holds itself to banking-grade security standards, which means that it uses GDPR security measures like encryption, ISO 27001 compliant data centers, and HTTPS encryption during transmission.
Given Meta’s reputation with data, users are less confident about Workplace’s security, saying, “Security, especially of recent, is always a big question mark and concern.”
Integrations
Blink’s extensive in-app integrations enable the platform to work as a digital front-door for every technology your workspace needs to operate.
It seamlessly integrates with most apps in your workflow, from big-name apps like Google Docs and Microsoft 365 to all major HRIS to niche industry tools.
In contrast, most Workplace integrations involve automation bots or shortcuts that take the user out of the app. This can foster a disjointed employee experience.
So for organizations that already know they will be using several internal communication tools together, Blink is a better Workplace alternative.
Blink vs. Workplace by Meta — final thoughts
The right employee communication app for you depends on whether you’re looking for a familiar one-size-fits-all solution to increase communication or a highly customizable platform to boost employee engagement.
Organizations that appreciate personalization, deeper integrations, actionable insights, quality customer support, and security will find Blink an excellent Workplace alternative.
If you’re in doubt, book your free demo with Blink today and see for yourself.
On May 14th, 2024, Workplace from Meta announced that it would be closing, leaving its users looking for a new digital home.
Ten years ago, bringing social-media-style tools to the workplace was revolutionary. And Workplace by Meta (launched in 2016) was quick to bring its version of the social intranet to the market.
Since then, many organizations have relied on Workplace for employee engagement and internal communication. They liked the Workplace from Meta interface, which mirrored those of popular social media apps.The interface was intuitive and felt familiar, so employees found it easy to use.
But over the last few years, we’ve seen product development across various social intranet companies grind to a halt. The customers we speak to here at Blink say that they’re looking to change platforms because their workplace social channels are noisy and irrelevant. Others say that their chosen platform has such low adoption that the business gets no value from it.
Now, organizations are looking for workplace software that does it all. A platform that provides an attractive social feed along with features that boost communication and productivity.
Whether you’re a Facebook Workplace customer looking for an alternative or you’re looking to adopt a platform for the first time, here are our recommendations. On our list, you’ll find products that are doing exciting things within this space — and that offer a wide range of features and functionality for your organization.
Top 8 alternatives to Meta from Workplace
1. Blink
Blink is the market leader in delivering world class access and user experience to your employees, regardless of their work environment or location. It simplifies the digital experience with a single super-app. Employees can access the app via their smartphones, without using an email address.
Blink’s employee app is also available in a desktop version so all employees enjoy a unified experience. They can access an engaging news feed, 1:1, and group chats. They can take part in two-way communication, knowledge sharing, and employee recognition. The platform makes it easy to gather employee feedback, too.
Productivity also gets a boost, thanks to custom micro-apps and deep integrations with your favorite tools. Via single sign-on, employees can use the Blink interface to request time off, view their schedules, manage tasks, and complete training courses.
By putting all of these tools and resources in one place, Blink’s app gets excellent rates of adoption (90%+) and usage (96% monthly active users). Managers can also track adoption, usage, employee sentiment, and engagement thanks to Blink’s robust analytics features. So they can make data-driven changes to improve employee performance, experience, and retention. Blink is the leading choice for a Facebook Workplace alternative.
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Pros
An engaging news feed: Blink has an intuitive social-media-style news feed that supports two-communication, employee recognition, and top-down updates. Admins can tailor the newsfeed so employees get relevant communications based on their teams, interests, and roles.
Mobile-first: Designed for smartphones — and for the frontline workforce — Blink ensures both mobile and desktop apps have the same great features and functionality. And employees don’t need an email address to get set up.
Analytics: Blink’s analytics features allow teams to dive deep into employee engagement data. They can learn about how employees engage with the organization and the platform and find actionable areas for improvement, too.
A digital front door: Offering excellent integrations, the Blink super-app lets employees access all workplace tools and resources from a single, user-friendly dashboard. They can request time off, sign up for shifts, and access training resources.
Customer support: Blink’s customer success managers are with you every step of the way — from set up to launch and beyond — helping you get the most from the platform and ensuring employee adoption.
Cons
Frontline-focused: Blink was designed for frontline workers, however there is a best-in-class desktop application that allows for all employees to take advantage of the features and platform.
Pricing
Pricing is available on request.
Ratings
Capterra: 4.6/5
G2: 4.7/5
2. Staffbase
Staffbase is a tool that focuses on employee communication. It offers email, messaging, and chat functions to connect employees, including frontline workers. Billed as an intranet solution to unite entire organizations, Staffbase's communication and intranet features make it a strong Workplace from Meta alternative.
Pros
Content planning: Good content planning and goal-setting tools that help your content creators coordinate campaigns.
Reporting: Staffbase analytics lets you see how many employees are using the platform and how they engage with your content.
HR tools:This platform makes life easy for your HR team. They get communication tools, surveys, and analytics, while employees get self-service options.
Cons
Pricing: Staffbase comes in at a high price point and there are added costs if you want to use all available modules.
Mobile app: While Staffbase provides a mobile app, this takes time to set up as there aren’t many out-of-the-box features for frontline workers.
Beekeeper Around since 2012, Beekeeper is a tool that focuses only on the frontline organizations. The platform’s employee app provides lots of useful forms and integrations, meaning companies can give employees access to workplace tools from a single interface. However, Beekeeper doesn’t put a lot of emphasis on the office worker experience, which means your desk-based teams may need a separate system.
Pros
Communication tools: Beekeeper provides a range of communication tools, including chats, streams, surveys, polls, and campaigns. Daily stand-up briefings and crisis communication allow critical comms to cut through.
Employee services: The Beekeeper platform supports workplace and HR operations. Employees can request time off or view their shifts via the Beekeeper dashboard.
Personalized comms: It’s possible to filter communications so employees only see information that’s relevant to them.
Cons
A complicated interface: Some users say that the Beekeeper interface isn’t particularly user-friendly when compared to other apps and modern intranets on this list.
Reliability: The platform sometimes takes a while to load, for both admins and end-users.
Search functionality: You can’t prioritize or order search results so it can be hard to track down older posts and content.
Pricing
You can try Beekeeper for free for 14 days. There’s also a limited free plan for up to 30 users. Pricing for other plans is available on request.
Simpplr is an all-in-one social intranet platform with two priorities. First, to create a centralized social hub for sharing news and updates. And second, to provide an alternative to SharePoint for housing documents and policies. Simpplr’s advanced search capabilities promise a seamless experience and a simple interface is appealing to users.
Pros
Customer support: Simpplr prides itself on customer service so customers can expect plenty of support.
A minimal interface: The Simpplr interface is very simple and feels like a social media app. This makes it easy to navigate and understand.
AI assistance: You can use AI chatbots to support employees with their queries. AI also comes in useful for automating processes and producing platform content.
Cons
Lack of customization: Simpplr doesn’t provide a lot of design flexibility so users may find it hard to align the platform with their branding and company requirements.
Integrations: Some users complain that there are limited integration options with third-party tools.
Yammer, now also known as Microsoft Viva Engage, works well with other products in the Microsoft suite. This particular product focuses on communication and you’ll need to use other Microsoft products to create a fully-fledged intranet ecosystem. If you already use Microsoft products in your organization, Yammer is certainly a Workplace from Meta alternative worth considering.
Pros
Microsoft integration: Viva Engage offers easy integration with other Microsoft tools and is familiar to those already working within the Microsoft suite.
Communities: As well as keeping up-to-date on company news through the news feed, employees can create communities, connecting with co-workers with whom they share interests.
Virtual town halls: Viva Engage allows you to create virtual events with video and Q&A functions, so both remote and office-based employees can be part of the company conversation.
Cons
Interface: Some users complain that the Viva Engage interface isn’t particularly user-friendly, especially on the mobile app version.
Unfiltered comms: Without comprehensive content filtering options, content in the news feed isn’t always relevant to individual employees.
Notifications: Users complain about the number of email notifications they get from Yammer, which they say is frustrating and distracting.
Pricing
The full suite of Viva tools costs $12 USD per user per month. There’s a yearly commitment and prices aren’t inclusive of GST/VAT.
Ratings
Capterra: 4.2/5
G2: 3.6/5
6. Workvivo
Workvivo - has been named as Meta’s preferred migration partner. It’s a product that’s risen to prominence in recent years due to its acquisition by Zoom. Seamless integration with Zoom’s video conferencing software is a major platform selling point. Workvivo also provides a mobile app and a variety of communication channels.
Pros
A variety of communication channels: Workvivo’s channels include a news feed, 1:1 chats, live streams, and podcasts.
Translation capabilities: The platform makes it easy for multilingual teams to publish and read content in their chosen languages.
Microsites: Teams and special interest groups can create microsites, which are tailored to their community.
Cons
Cost: Some features — like Workvivo TV and advanced analytics — are add-ons that cost extra.
Personalization: Workvivo offers limited personalization options meaning users can’t configure the platform to suit their needs.
Notifications: This is another platform where notifications seem to be a problem. Users complain that excessive notifications disrupt their workday.
Happeo is a Google-based social intranet that makes a good alternative to Workplace from Meta, particularly if you’re a Google Workspace organization. Happeo helps teams to share knowledge and manage internal communications. It offers a template-based page builder, which you can use to create intranet pages and employee content.
Pros
Easy setup: It’s easy for organizations to get started with Happeo, particularly if they’re already using Google Workspace.
Communities: Happeo allows users to create hubs and communities, based on departments, roles, or shared interests.
Search functions: You can search people, posts, and integrated third-party apps to find exactly the information you’re looking for.
Cons
Analytics: There’s a time delay on analytics, so it’s hard to get real-time insight. Some analytics features are only available as an add-on.
Limited customization: Users can’t change notifications, page layouts, menus, or formatting to suit their needs and preferences.
Content management: Some users say content management features could be improved so it’s easier to recognize old content and assign admins to update it.
Igloo is workplace experience software that offers a sense of community, recognition, and resources to employees. This cloud-based, mobile-optimized solution gives teams all the tools they need to collaborate, share knowledge, and communicate.
Pros
A digital workplace: Igloo helps organizations create an effective digital workplace with tools like the news feed, polls, targeted content, and file sharing.
Analytics: Igloos provides users with great analytics tools. These help you to improve your content, identify key creators, and understand user flow.
Access to Igloo University: Customers can use Igloo’s education program to learn more about the platform and how to use it effectively.
Cons
Integration: While Igloo makes workplace apps available via the one interface, integrations can be tricky and may require additional development resources.
Lack of customization: Some users say they struggle to customize pages and the Igloo interface in the way they’d like.
Complexity: Getting started with Igloo involves a steep learning curve that can be off-putting for users.
Pricing
Pricing is available upon request. Although Igloo does say that pricing typically starts at around $20,000 USD per year for an organization.
Ratings
Capterra: 4.5/5
G2: 4.2/5
In summary
Rest assured that there are plenty of excellent alternatives to Workplace from Meta. The platforms on this list all offer a social-media-style feed, along with other employee communication and engagement features.
For all organizations with a large frontline employee base, Blink is a standout option. With its user-friendly, mobile-first app it supports employee connection, even for hard-to-reach frontline teams. It gives employees a voice and makes their lives easier, giving them access to workplace tools from one simple, digital front door.
Supporting communication, engagement, and productivity, Blink helps organizations to thrive. And it gives frontline workers the sense of belonging and connection they need to feel invested in their work and less likely to look for another job.
Find out what Blink could do for your frontline organization. Book your Blink demo today to see our platform in action.
Why teams choose Blink over Slack
Slack is excellent for desk-based teams already living in their inbox — but it assumes everyone has a company email address and a laptop open all day. Blink doesn't. It's mobile-first, requires no corporate email, and is used daily by frontline teams at McDonald's, Domino's, and Chick-fil-A. If most of your workforce is on the floor, not at a desk, see how Blink compares.
The company intranet shouldn’t be a place where your documents go to gather digital dust. Done right, an intranet acts as the beating heart of your organization.
That’s because there are so many ways you can use an intranet. Internal communication, project management, personnel services, collaboration – a modern intranet can be the hub for a diverse range of workplace activities.
Too often, however, the company intranet is neglected. Without regular improvement, it becomes irrelevant and unappealing to your employees. Usage drops and you end up paying for something that no one really engages with.
So how do you keep your intranet up to date and in use? If you feel your company intranet has lost its shine, take a look at the list of intranet improvement ideas below. They’ll help you to maximize your intranet – boosting employee engagement, connection, and productivity in the process.
What is a company intranet?
The intranet has changed a lot over the years. So we thought it wise to start with a definition.
A company intranet is a local network, exclusively for you and your employees. Unlike the company website, it’s a place where you can share documents and data privately – without worrying about clients, competitors, or the general public seeing them.
A basic company intranet usually includes:
Internal communication tools
An employee directory
Document sharing
Access to personnel services
That’s how we’d describe a traditional company intranet. But there’s a lot of variation between different intranet software. As we’ll see in a moment, older intranets are a world away from the modern versions many companies use today.
Why is it important to improve your company intranet?
An intranet can boost employee engagement and streamline operations. But if your organization is still using an older style of intranet, you may run into the following problems:
Functionality is limited
Employees don’t like using your intranet
Some employees (for example, your frontline workers) can’t access your intranet
There’s no getting away from it. Older intranets have limitations- they were designed for a version of the workplace that no longer exists. They’re great for sharing information among a desk-based team but traditional intranets aren’t particularly user-friendly or accessible.
In contrast, modern intranet software solutions are built with the needs of today’s digital workplace in mind. They allow easy internal communication and collaboration, even when employees are away from the office. And they provide a hub for workplace essentials, like benefits and payroll.
But remember – whichever type of intranet you’re currently using within your organization, there’s always room for improvement. Technology and employee expectations are constantly changing and your intranet needs to keep pace.
Updates enhance the intranet experience for employees, which means they’re more likely to use the platform. They also bring a greater range of functions under the same intranet umbrella, helping teams to be more productive.
A fully optimized intranet (or a similar tool – like an employee app), puts essential tools at the fingertips of your workforce. Employees are more effective and engaged. And you get the most out of your software investment.
14 ideas to improve your company intranet
An older intranet is sometimes little more than a glorified shared folder. Even modern intranets can quickly fall behind ever-evolving tech trends and employee needs.
By improving your intranet, you create something altogether more useful and exciting. Adopt modern intranet features and you’ll bring your company intranet up-to-date while encouraging employee uptake too.
In this section, we’re going to look at lots of ideas for improving your company intranet.
1. Improve communication channels
2. Personalized user portals
3. Content creation
4. Social networking features
5. Integration of AI and automation
6. Mobile accessibility
7. Rewards and recognition
8. Feedback and surveys
9. Integration with other tools
10. Analytics and reporting
11. Onboarding and training resources
12. Security and data privacy
13. User training and support
14. Commitment to continuous improvement
1. Improve communication channels
Think of the communication tools you use outside the workplace – the apps you use to chat with friends and family.
These apps are appealing and engaging. They facilitate fast and easy communication via instant messaging. They allow you to chat privately or in groups. And they come with an intuitive, user-friendly interface.
Recreate the same experience within your company intranet and you boost both team connection and employee engagement.
So where should you start? The first step to improving intranet communication channels is ensuring everyone has a voice. Conversations should be two-way, not one-way. That means using communication channels that allow information to travel in all directions – peer-to-peer, top-down, and bottom-up.
Once you’ve established these types of communication channels, encourage your teams to use them. Allow employees to create spaces where co-workers can chat and collaborate. Welcome feedback and frontline intel from your workers and use channels to share important news.
When communication channels crisscross your organization in this way, everyone hears and is heard. And important information is a lot less likely to be missed.
2. Personalized user portals
Marketing emails. Grocery store rewards. Netflix recommendations. The best digital experiences are tailored to each individual consumer.
Personalization makes experiences more engaging – and, when we spend our days bombarded with information, it cuts through the noise to ensure that key messages resonate.
We can apply this approach to the company intranet. When an employee logs in and sees a dashboard personalized to their role, their team, and their past intranet interactions, everything becomes much more engaging. An employee gets relevant content front and center.
Whether your intranet provides personalization automatically – or if employees can rearrange the user portal themselves – tailored experiences are another great way to improve your intranet.
3. Content creation
At a minimum, employees should be filling out their employee profile. But you can encourage them to go further. Make your intranet more relevant and engaging by involving all team members in content creation.
Employees can share team news, tutorials, and guides. To ensure cohesion, you can create a content template to support employees with the process, outlining the structure they should follow and the tags they can add.
Of course, employees can also contribute their posts, comments, and reactions on a social-media-style news feed.
4. Social networking features
72.3% of the US population uses social networking sites. So it’s safe to say that most of your employees enjoy hanging out on at least one of the popular social media platforms.
Add a social-media-style news feed to your intranet solution and you make things feel a little less corporate and a little more social. Employees can see and share posts, images, and videos. They can also comment and react to posts published by their co-workers.
A news feed keeps employees in the know. It’s a place to share important workplace updates and events. But not any old news feed will do. If you want high adoption rates, you need a news feed with a user-friendly interface. When a platform is intuitive, employees find it easier to weave it into their work day.
Blink Feed – a feature of the Blink super-app – replicates the experience of popular social network news feeds by prioritizing connection and usability. It offers a range of really useful add-ons, too – like critical messages that sit at the top of the news feed until employees read and acknowledge them.
5. Integration of AI and automation
Love it or loathe it, AI is making work quicker and easier. So incorporating it into your company intranet makes perfect sense.
With the help of AI, you can:
Automate repetitive intranet tasks, like expense report processing and employee onboarding
Give time-strapped content creators inspiration for their posts
Personalize employee portals based on the features they use most often
Send push notifications, drawing employee back to the intranet when new content is posted
Add an AI chatbot to your intranet and you can do even more. This virtual assistant can handle routine inquiries. It can help employees find answers to FAQs, locate relevant resources, or troubleshoot intranet issues.
When AI and automation do some of the heavy lifting, employees complete tasks quickly and easily, and you lighten the load for your personnel and IT teams, too.
6. Mobile accessibility
Back in the day, old intranets worked off a server in the office. You could only log in if you were based on a desktop computer in the same building.
We’ve come a long way. Now, in a world where employees work remotely – and where they’re used to slick digital experiences – most intranets can be accessed via an internet connection. But does this go far enough?
If employees access your intranet solely from a computer or laptop screen, then maybe. But if you’re a frontline organization, probably not. You need a solution with mobile-first design that ensures the same great intranet experience across all devices.
That’s because frontline workers don’t always have access to a desktop or laptop computer. They often don’t even have access to a work email address. And if your intranet offers a sub-standard (or non-existent) mobile experience, these workers can end up cut off from co-workers, comms, and company culture.
A mobile-first intranet ensures every member of your organization – including those working remotely or on the frontline – gets the same information and sense of connection. Your intranet reaches employees wherever they spend their workdays.
7. Rewards and recognition
According to Gallup and Workhuman research, employees who get recognition for their hard work are up to 20 times more engaged than those who don’t.
Praise an employee and you boost their motivation. Give public recognition and that impact grows. You create a positive company culture. And the wider team – seeing that effort is rewarded – are more likely to up their game, too.
If you’re not using your intranet to recognize and reward the employee behaviors you want to see, this is another key area for improvement. You need tools – like Blink’s recognition feature – that help you weave small but meaningful recognition into your every day.
Show employees just how much you value them with instant, personalized messages. And go public, celebrating employee successes with the whole team so everyone benefits.
Aggregate Industries, a manufacturer and supplier in the UK, put this rewards action with their Net Zero campaign that is at a core of their organization.
In an effort to drive awareness about the team’s sustainability efforts, “carbon atoms” were placed throughout the Blink platform for employees to find while engaging with content. Once discovered, each atom held a question related to their Net Zero strategy, and when an employee answered the question correctly, they were entered into a contest for a prize. This ultimately drove incredible engagement with the platform while learning about a key strategy of theirs, and then the employees were rewarded when they engaged.
To learn more about how Aggregate Industries utilizes Blink for their Internal Communications strategy, check out our webinar here.
8. Feedback and surveys
The best intranets have built-in feedback and survey functions that make it easy to discover employee needs, concerns, and expectations.
You promote open, two-way communication with regular requests for feedback. You then have all of the communication tools you need to share findings and a plan of action with employees.
With these tools at your disposal, you can seek feedback on any aspect of the employee experience, including the intranet itself. Perhaps a crucial feature is clunky and difficult to use. Or extra functionality would make a popular tool even more useful.
Launch surveys via Blink’s mobile super-app and it’s super easy for employees to respond – even when using a smartphone. You can discover what employees think of your intranet, and then make data-driven software improvements.
9. Onboarding and training resources
When you use your intranet for onboarding, there are lots of benefits:
You create a standardized process
New hires have a resource they can refer back to
You save manager time because the intranet does some of the training for them
It’s easy to gather feedback and data on the onboarding process
If you aren’t already using your intranet to train new hires, start by putting mandatory training resources, FAQs, and video tutorials onto your portal. Also, encourage new starters to use your employee directory, finding relevant co-workers to connect with.
Introduce new employees to your intranet from the very beginning and you showcase its role within your organization. Employees get to see its features and benefits, and are more likely to use it going forward.
10. Integration with other tools
Company intranets are most useful when they’re a one-stop-shop – a hub for all the technologies, tools, and resources you use within your organization.
Putting everything in one place speeds up and streamlines workflow. Employees don’t waste time logging in and out of different platforms. And they don’t have to familiarize themselves with multiple interfaces. Instead, they access everything they need via your intranet portal.
If you’re currently using a patchwork of different tools, you can improve things by finding out which integrations your intranet software supports.
Alternatively, you can connect tools via a feature like the Blink hub. Here, you can put HR systems, internal communications, project management, employee benefits, and more, in the same accessible place.
11. Analytics and reporting
If your current intranet doesn’t have analytics and reporting features this is another area crying out for improvement. With analytics, you get to see:
See how communication flows around your company so you can identify both positive and negative relationships. Filter employee engagement data by team or date range. Find the most popular news feed posts to learn which content grabs employee attention.
Analytics and reporting functions make intranet data easy to understand and act upon. You can then use your findings to make your intranet even more effective.
12. Security and data privacy
There’s a cyber-attack every 39 seconds. Any digital workplace needs to consider the cyber security risks they face and regularly reassess the safety measures they have in place.
The best intranets provide rock-solid security that keep systems and data safe. So if your intranet security hasn’t been updated in a while, this could be another key area for improvement.
Access control measures prevent unauthorized users from accessing specific intranet sections or features. Encryption and password protection keep sensitive documents from prying eyes. Multi-factor authentication (MFA) is an extra-secure way to verify a user’s identity as they log in to the system.
Employee training is also essential. Everyone needs to understand secure password practices – and how to recognize and respond to security threats. When your teams understand best security practices you can rest easy, knowing that your intranet isn’t putting your business at risk.
13. User training and support
Employee security training is important. So too is intranet training. Too many intranets are underutilized simply because employees aren’t familiar with the range of features they offer.
Of course, the best intranets are intuitive and easy to use. But if you find that your adoption rates aren’t as healthy as you’d like them to be, hone in on training.
Create guides that explain intranet features and how to use them. Consider setting up a dedicated support channel for intranet-related issues and inquiries. Appoint intranet champions – members of staff who get full training on intranet systems and can then share their knowledge with co-workers.
Training and support help employees to understand and see the value in your intranet, while you maximize the impact of intranet features.
14. Continuous improvement
It’s never a case of implementing an intranet solution and then letting it run its own course. To get the best out of an intranet, treat it like a constant work in progress.
The tech tools we use in our personal lives are regularly updated. And your intranet solution needs to move with the times too. To stay relevant and engaging, it has to adapt to changing trends, tech advances, and the needs of your employees.
With surveys, feedback requests, and analytics, you keep your finger on the pulse. You can figure out what’s missing from your intranet and which features need work. You also get the buzz of seeing which changes make the most impact.
Do companies still use intranets?
We’ve just spent a lot of time talking about the improvements you can make to the company intranet. But let’s circle back to an important question – do companies still even use them?
When it comes to the traditional company intranet, not so much. Business leaders have realized that a digital workplace and digitally-savvy employees need something more. They need an intranet that’s agile, user-friendly, and engaging. And traditional intranets don’t tend to tick these boxes.
That’s why many organizations have turned to modern intranet solutions courtesy of today’s top intranet software providers. They use an intranet that employees can access via an internet connection, one that combines lots of useful workplace tools, like project management and personnel services.
But for some organizations, these updated intranets are still falling short. So instead of an intranet solution, they’re choosing to use a mobile-first employee app.
Difference between intranets and employee apps
The intranet has its drawbacks. It doesn’t necessarily work across all devices. Nor does it provide the exceptional user experience that employees now expect. Employee apps – offering many of the same features as a company intranet – remedy these issues.
Everyone in your organization can use the employee app. They don’t have to be sitting at a computer. And they don’t even need their own company email address. This makes employee apps particularly well-suited to frontline organizations.
Imagine a frontline worker – a bus driver who spends the day driving. She spends very little time with co-workers or at company HQ. In the past, when the company used an intranet that she couldn’t access, she relied on the depo notice board for company updates.
But now, thanks to the company’s employee app, she receives internal communication and makes co-worker connections via her smartphone. On her commute or during a break, she can open the app and get up to speed.
Unlike an intranet, an employee app boosts engagement, collaboration, and productivity for all employees. They typically have high rates of user adoption so no one gets left behind.
Preview Blink and learn about the features we offer for frontline teams.
The intranet of the future?
When you make improvements to your intranet, you help it to reach its full potential. You pack it with the features and functionality that make life easy for your employees.
Workers enjoy a user-friendly intranet experience that streamlines their workflow and helps them to connect with co-workers. You get boosted employee engagement and productivity.
Whether you choose to improve your intranet or switch to a mobile-first employee app, it’s all about using this incredibly powerful tool in a way that best meets the needs of your business.
Instant messaging and two-way communication features facilitate conversation across your organization. Integration with AI and other workplace tools makes teams more efficient. Personalized, social-media-style portals ensure employee engagement. Mobile-first solutions bridge the gap between frontline teams and HQ.
Prioritize improvements that match your business goals and you can have an internal communication solution fit for the workforce of today – and tomorrow.
Find out if Blink’s employee app is a good fit for your organization. Book a demo to see our platform in action.
MangoApps is a well-known name in the internal communication and collaboration space, offering an all-in-one platform for employee intranets, communication, and task management. But for many organizations—especially those with deskless or distributed teams—it’s not always the best fit. Whether you're looking for a more intuitive interface, stronger mobile capabilities, or better support for real-time communication, you're not alone in your search.
In this guide, we break down the top 12 MangoApps alternatives to consider in 2025, based on usability, features, employee engagement, and scalability.
What to look for in a MangoApps alternative
Before diving into the list, here are the key factors to consider when evaluating alternatives:
Mobile-first experience: If your workforce includes frontline or non-desk employees, you’ll need a platform that works seamlessly on mobile devices.
Ease of use: Platforms with clean interfaces and intuitive navigation drive higher adoption across all levels of the organization.
Real-time communication: Look for tools that enable instant updates, alerts, and chat, not just static content.
Integration flexibility: Your platform should connect easily with tools like Microsoft 365, Google Workspace, Workday, and HRIS systems.
Employee engagement tools: Polls, surveys, recognition features, and content targeting help drive connection and culture.
Scalability and support: Whether you’re a company of 500 or 50,000, ensure the platform can scale with you—and that help is readily available.
Here are the best alternatives to MangoApps in 2025
#1. Blink – The all-in-one employee experience app
Best for: Enterprise organizations that want to streamline communication, drive engagement, and boost productivity.
Blink stands out as the most powerful MangoApps alternative — especially for organizations looking for a modern, mobile-first platform that actually gets used. Unlike traditional intranet tools that sit in the background, Blink puts everything your employees need into one intuitive app: communications, schedules, forms, HR systems, and more. With real-time chat, content targeting, newsfeeds, surveys, and recognition features, Blink doesn’t just inform employees — it activates them.
The platform is designed for engagement, boasting adoption rates of over 80% across industries like retail, healthcare, logistics, and manufacturing. It also integrates effortlessly with tools like Microsoft 365, Workday, UKG, and ADP, making it a true hub for the digital employee experience. Plus, Blink’s admin tools give Internal Comms, HR, and IT full control over what content is delivered to whom — so you’re always reaching the right people with the right message.
For companies tired of legacy platforms that don’t connect with modern workforces, Blink is a clear upgrade.
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#2. Staffbase
Best for: Large enterprises that want to build branded employee apps.
Staffbase specializes in custom-branded employee communication apps, with a strong focus on top-down messaging and internal news delivery. It’s a good fit for enterprises with a strong emphasis on company-wide updates, although some users find its collaboration features limited compared to more integrated platforms.
#3. Unily
Best for: Enterprises seeking a polished intranet with strong SharePoint integration.
Unily delivers a sleek and customizable intranet experience, particularly suited to companies already using Microsoft tools. It shines in content publishing and brand personalization, but may require a significant implementation timeline and budget.
#4. Simpplr
Best for: Companies looking for an intranet focused on content discovery and employee engagement.
Simpplr offers a modern, AI-powered intranet designed to help employees find the information and people they need quickly. Its strengths lie in personalization, integrations, and employee feedback tools, though smaller teams might find it more than they need.
#5. Haiilo
Best for: Social-first communication and employee advocacy.
Haiilo blends internal communication with social sharing, making it a great option for organizations that want to empower employees to become brand ambassadors. It supports news distribution, surveys, and analytics, but collaboration tools are more limited.
#6. LumApps
Best for: Organizations embedded in the Google Workspace ecosystem.
LumApps integrates deeply with Google tools and offers features like personalized news feeds, social communities, and knowledge management. It’s well-suited for content-heavy communication but may not be ideal for frontline teams.
#7. Jive
Best for: Enterprises looking for a community-driven intranet.
Jive is a mature platform known for its collaboration and knowledge-sharing capabilities. It supports employee communities and forums but may feel outdated compared to newer, more agile platforms.
#8. Igloo Software
Best for: Mid-size businesses seeking a flexible digital workplace solution.
Igloo offers pre-built templates, collaboration tools, and strong document management. It’s a solid choice for knowledge workers but lacks the modern mobile experience many organizations now require.
#9. Workvivo
Best for: Organizations prioritizing culture, recognition, and employee social engagement.
Workvivo turns your intranet into a social space where employees feel more connected to their company. Its strength lies in fostering real-time interaction and transparency. Many teams choose it to reinforce culture and encourage engagement beyond standard top-down messaging. It’s engaging and user-friendly, though companies may need to pair it with additional tools for workflows, operations, or integrations.
#10. Happeo
Best for: Google Workspace-centric companies wanting a fast, social intranet.
Happeo blends social features with knowledge sharing and is known for its fast deployment and Google integration. It’s ideal for remote or hybrid teams who need an intranet without the complexity.
#11. Speakap
Best for: Deskless workforce communication, especially in retail and hospitality.
Speakap is built for frontline teams and focuses on secure, real-time updates. It’s easy to use and offers role-based content delivery, though it lacks the depth of features found in all-in-one platforms like Blink.
#12. Interact Software
Best for: Enterprises wanting a structured, content-rich intranet.
Interact offers strong content management, personalization, and search capabilities. It’s geared toward knowledge sharing and compliance-driven industries but may not offer as fluid a mobile experience.
Final thoughts on choosing a MangoApps alternative
If you're searching for a MangoApps alternative that delivers better engagement, faster communication, and a user experience your employees will love, Blink should be at the top of your list. While other platforms have their strengths, Blink combines everything you need — mobile access, real-time updates, integrations, and workforce-wide engagement — into a single platform that scales with your business.
Why teams choose Blink over MangoApps
MangoApps bundles a lot of tools into one platform, which can mean more complexity to roll out and adopt across a frontline workforce. Blink keeps it simple and mobile-first — no corporate email required — and is used daily by teams at McDonald's, Domino's, and Chick-fil-A. See how Blink compares.
An intranet is a private internal network a company uses to share information, tools, and documents with its own employees. It looks and feels like the public internet, except only people inside the organization can see it.
Here's the catch. Gallup's State of the Global Workplace 2025 puts employee engagement at 20% worldwide, the lowest since 2020, and most workers, especially the 80% who don't sit at a desk, still can't reach the information they need when they actually need it. A modern intranet is how you close that gap.
This guide walks through what an intranet is in 2026, how it differs from the version your IT team built a decade ago, the features that actually matter, and why most intranets still quietly fail the people who need them most.
What is an intranet?
An intranet is a private digital workspace for employees. It holds company news, policies, HR documents, team directories, knowledge bases, and internal chat in one place, behind a login only employees can reach. Think of it as the company's internal version of the internet: the same browsing and search experience, restricted to your organization.
A modern intranet runs in the cloud, works on mobile, and plugs into the tools employees already use, from payroll and scheduling to Microsoft 365 and Google Workspace. It gives people a single place to find what they need, sign off on policies, and stay in the loop on company news.
Gallup's 2025 research ties engagement directly to whether employees feel informed and connected, and 31% of US employees are engaged, the lowest in a decade. An intranet that actually gets used is one of the fastest ways to move that number.
Types of intranet: Which one fits your company?
Most intranets fall into one of four categories. The right choice depends on who needs to use it and how they work.
The last category is the newest and the fastest-growing, mostly because the others were built for people at desks. If your company is mostly frontline, deskless, or multi-site, anything other than a mobile-first intranet will underperform on day one.
How does an intranet actually work?
Under the hood, an intranet is a secure web application. It lives on a server, either on-premises or in the cloud, and is accessible only to authenticated users inside the organization. Employees log in through a browser or mobile app using single sign-on, a company password, or, for frontline workers, a phone number-based identity that doesn't require a corporate email address.
Content is organized into spaces: company-wide feeds, team channels, knowledge bases, policy libraries, and directories. Admins control who sees what by role, location, shift, or department. Search pulls results across everything, and integrations surface data from HR systems, payroll, rota tools, and document stores.
The main thing that separates a 2026 intranet from a 2006 one is identity. Older intranets assumed every employee had a work email. Modern ones don't, because most frontline workers don't. That one architectural shift is why mobile-first intranets reach adoption rates the older generation never could.
What are the key features of a modern intranet?
Features matter less than the question they answer: Would every employee, even the ones without a desk, actually use this? Strip it back to essentials.
A personalized news feed. Company announcements, team updates, and peer recognition, filtered by role and location.
A searchable knowledge base. Policies, how-tos, benefits, and training in one place, findable in two taps.
Team chat and group channels. Direct messages, team chats, site-specific groups.
Policy sign-off with audit trail. Read receipts, confirmations, timestamps.
Integrations with HR and payroll. Pay slips, shift rotas, holiday requests.
A telltale sign of whether an organization will survive and thrive into the future is its adaptability.
That’s because sooner or later, every organization will go through a big change that impacts its employees.
It may be a merger, a growth slump, an acquisition, a leadership replacement, or a company-wide policy update. To make it work – to adapt and thrive – employees need to be aligned with a company’s change efforts. This is especially true for frontline organisations.
Sadly, when it comes to communicating change, many organizational change initiatives fail miserably. A recent study by Gartner shows that only 34% of all change efforts are successful.
We’re not big on fancy jargon. So let’s keep it simple. Change communication is the process of keeping your workers updated on your change initiatives throughout a period of change.
How you go about communicating change can help employees and other stakeholders understand:
What is being changed
Why the change is necessary at this time
What’s the scope of your change efforts
How the change will affect them
What steps are required from their side
Whether you’re adopting new technology, updating a part of a business operation, or shuffling leadership, communicating change helps workers shift from where they are to where they need to be in the future.
Understanding the change communication model
If you want your change initiative to bear fruit, your workers should go through the following phases.
Awareness: informing employees about the coming change. This should be done through clear and relevant messages distributed through internal communication channels.
Understanding: helping employees what, why, and how of the change.
Acceptance: supporting employees in accepting the upcoming change effort and act in accordance with it. This will almost certainly require two-way communication.
Commitment: making sure that communication keeps flowing until the new activities become the norm, to reach full commitment.
Each of these phases is important for a smooth transition. If you rush the process and skip a phase you will encounter resistance. There are no shortcuts.
So the big question is: how can you best meet the needs of workers during each phase? We’re glad you asked. Here are some tips to help you streamline your change initiatives.
Communicating change in the workplace: how to do it right
Use visual communication
Visual communication relies on visual aids to convey information – graphs, maps, charts, infographics…
Images and videos are visual forms of content too. TechSmith’s research shows that using them saves time and leads to faster understanding than text on its own.
Visuals can help you communicate key data in a way that it’s easily digestible, comprehensible, and memorable.
Chances are your company is already using visualization in many areas. From the emoji that a coworker shares with you to the poster in the hall depicting Covid precautions, you probably come across a variety of visuals every day. So it’s only a matter of extending the same creativity to your change communications.
On top of that, tools like Canva, Piktochart, and Visme that have recently flooded the market allow even non-designers to create stunning visuals in no time.
Once you have created the visual content for communicating change, use a platform like Blink (which has a newsfeed and content hub) ensure smooth distribution and ready accessibility.
Bring in video communication
Videos are among the most engaging communication formats. Viewers retain 95% of a message when the message is conveyed with a video, as compared to just 10% from plain text.
If the thought of creating a video is conjuring images of complex video editing software in your head, worry not.
Just like with graphics, you don’t need to be a video-mixing pro to create engaging clips. What matters is that your videos are genuine and authentic – they don’t need to be slick and polished.
Tools such as Snagit, Piktostory, and Loom make it really easy to record, edit and share videos with employees in your organization.
Communicating change in the workplace: 6 best practices 1
Don’t forget face-to-face channels
It’s no secret that people are increasingly working remotely and relying on digital communication platforms to meet and keep in touch. In many ways, that’s a good thing.
But change, no matter how small, is a sensitive topic. When communicating change, it’s not just about what you’re saying, but also about how you’re saying it – the non-verbal signals you, and your employees, send out contain important information.
Take the example of a global manufacturer who held a meeting of about 200 workers right after a reorganization. There was an unease in the crowd, and when the VP got up to deliver his speech, he spotted this and took it into account: instead of embarking on his presentation, he started by addressing the elephant in the room.
He told the workers that he understood how they were feeling. Uncertain. Sad. Scared. He expressed honest, heartfelt sorrow over the senior management’s distress about letting good people go. He validated what the employees were feeling.
Had this been a virtual meeting, the VP probably wouldn’t have caught the non-verbal signals of workers’ mental and emotional condition.
Communicating change in the workplace: 6 best practices 2
So whenever possible, include in-person communication in your change management communication process. Tune in to what preoccupies your employees so you can respond genuinely. This is especially important if they are frontline workers; make sure they feel seen, heard and taken into account.
Incorporate the principles of storytelling
In the early 1980s, the airline industry went through a tough time. Scandinavian Airlines was hit particularly hard: it was facing a loss of $20 million.
To turn itself around, the business decided to make a big change in its strategy, the core of which was to focus more on business travelers. But changing the mindset of its 20,000 workers was not going to be easy.
So what did they do? The management sent a short handbook to all the employees with a visual story communicating the change. The booklet covered what the company was going through, its future goal, and how workers could help the organization get through its struggles.
Along with other change communication efforts, this approach helped the company increase its earnings by $25 million in the first year, and $80 million overall.
Stories can go a long way in reducing the fear and uncertainty associated with your change initiative, and rally your workers around shared objectives.
Change is stressful. 73% of employees affected by change report experiencing moderate to high stress levels.
When going through a transition, employees want to feel heard and validated. They should be able to share their concerns, feelings, and experiences, and raise questions.
In-person chats go a long way in giving workers a sense of being included. If that’s not possible, or in larger companies, two-way digital communication channels can make a big difference. Either way, the unspoken message you want to convey is that the management and the employees are in this together.
Create a change communication strategy
Your employees will feel reassured and get on board much faster if they have a clear view of exactly what’s happening when, and if they feel that they have a voice.
The best way to embark on a change process is to start with a change communication strategy that helps workers see what lies ahead. Not knowing generates anxiety; being in the loop alleviates it.
A proper change communication strategy will help you distribute timely, consistent, and relevant information, along with mechanisms for workers to share feedback and raise questions.
Communicating change in the workplace: final thoughts
Communicating change takes time and effort but it is often worth it. When communicated skilfully, a change effort can shift gears and successfully move your company into a desired future state.
Many organizations fail at change management because they treat it as a set-and-forget process. Don’t make that mistake. When communicating change, make sure to hammer home your key messages not just once, but again and again. Keep communicating until the change becomes second nature.
If you make your workers the protagonists in the story of your change, you’ll see a real willingness on their part to adapt and contribute.
If you are looking to implement effective change communication, schedule a demo to learn about how Blink can help you drive successful organizational change with efficient internal communications.
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